Prism
A CA tech calls for an address verification.
What is Find Address
This protocol offers up to 20mb.
What is ADSL
The max speed GPON offers.
What is 1g
Fidium can only be 1 of 2 protocols.
What is GPON or XGSP
The stage DID's go to for MN.
Who is CTX
A tech calls in on a TT.
What is Find Line Card
This protocol offers up to 500mbps.
What is VDSL35
The name for protocol ACTE.
What is cisco RT/cisco fiber
The types of voice service that can be on Fidium.
What is Hosted voice/Voip
The stage proC orders go to that is part of a project with a Nc#
What is BIL
Items that are under the data/voice node.
What is a S&E code
An order requires cross connect pairs on a bonded order
What is 2 cross connects and 2 main pairs= 4 total
The max speed for XGSP.
What is 2g
The business voice account that is automatically built in ODIN through provision in cluster 2.
What is Fidium @ work or Fidium Business
For a bulk of DID's in MN we send the first order to CTX. We do something else to the rest.
What is Complete
Where you can see if an order is WFM'd.
What is history or schedule
A customer upgrades from ADSL 20mb to 50mb.
What is convert to VDSL copper
The place you go to find the provisioning history of a cisco RT customer.
What is customer timeline
The only protocol that do not update for Fidium conversions.
What is ACTE
VOIP services manually built in Cluster 1
What is SMB
You will go here to see how much bandwith a customer has.
What is the Address Node
A copper order is requesting to upgrade from 40mb copper to 1g with no appointment for a truck roll.
ROS back to CS
The protocols a combo splitter can hold.
What is GPON and XGSP
A Fidium order that does not have BYOD.
What is a Plume Account
Voice services programmed in Odin/BW with 5 or more lines
What is ProConnect