In-Store Excellence
Fitting Room
Store Operations
BOH Space Tips
Product Education
100

what is the c in ace and give me 2 ways the c can come to life on the floor?

Create opportunities for our guest to experience our product. 

100

we offer complementary hemming for our guest! our ready to pick up hemming is organized alphabetically by first name or last name?

last name

100

You forgot to clock back in after your meal break, what do you do to make sure you get paid correctly and on time?

use the manual timesheet survey to submit timecard discrepancies by EOD Sunday
100

What is the area of the fastest moving product?

golden zone

100

differentiate the fabric and function between the wunder trains and the align franchises

nulu and everlux, yoga and high intensity

200

what is the standard visual capacity (SVC) of a u-bar

around 33 units or 3 color codes (ccs)

200

The optimal layout of bars on the hanger caddie

What is top hanger, bra hanger, bottom hanger?

200

true or false, you can fulfill omni channel orders for returned footwear. 

true 

200

where do we store the rolling racks used for inventory and merch?

HVAC behind the door

200

what are 2 of the 3 updates to the new pace breaker short

-updated fit

-improved liner

-improved waist band and pocket construction

300

where would you find the emergency hotline number

the live safe app on all mobile devices, on the contact sheet on the pillar behind cash, on the people safety board

300

approximate time you check in on your guest in the fitting room

2 minutes

300

at what point in the hemming process do we do a quality check on our returned hemming from our vendors. 

check in hemming step (QA Pass or Fail) before submitting to the guest that it is ready to pick up

300

why do we flip pant tags BOH?

we alternate tag placement to reduce bulkiness

300
what is the technical properties of silverescent and name 2 products that are made with silverescent technology

-99.9% pure silver that is permanently bonded to Nylon yarn 

-Silver inhibits the growth of odour-causing bacteria on the garment. 

-It is a permanent anti-stink solution. This means your shirt stays fresh after sweaty workouts, so you can wear it more before washing and help extend the life of the garment. 

Metal Vent and Swiftly

400

what changes were made starting March 6th with the Sweat Collective and Military First Responder discounts? 

  • SC/MFR guests won’t have the option to pay via gift cards, PayPal, Klarna, or Afterpay.  

    • If SC/MFR guests want to use a gift card to check out online, they'll have to use it without their discount.  

  • SC/MFR guests can continue to use gift cards with their discount in store, including on BBR. Our process for in-store SC/MFR purchases hasn’t changed.  

400

through our like new program, how much can a guest receive on a gift card for a gently used pair of leggings

$10

400
what are the 3 distinct roles when processing inventory and what are their responsibilities?
bag opener, sorter, runner
400

I am a pomegranate long sleeve swiftly, how should I be hung BOH?

My left arm is tucked so my RFID tag is visible. 

400

what is the price of a studio mirror bought in store?

$945

500

what is lululemon's purpose and/or vision statements

Our purpose 

We elevate human potential by helping people feel their best.


Our vision

We create transformative products and experiences that build meaningful connections, unlocking greater possibility and wellbeing for all.

500

give me two care instructions for luxtreme

avoid using fabric softener, wash cold air dry, like product with like product, 

500

Action: Connect this Zebra wand to the appropriate RFID handheld

Yay!

500

What does the red tape indicate on BOH bays?

The tags need to be flipped over at that height so sizes are visible. 

500

What are the three main components of the blissfeel 2?

Upper: Seamlessly transitions between zones of flexibility, breathability, and support. It feels like a supportive extension of your foot. 

Midsole: The foam cushions your landings and propels you forward.

Outsole: Two different rubbers combine to give you traction, cushioning and longevity.

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