Teller Codes
What is the code to deposit cash?
CR SD
How much does a cashiers check cost that is made to a 3rd party?
$3
What is the system that houses all documents?
OnBase
6 months
What identification should a member present to verify themselves?
Picture ID issued by the US Government
What is the code to exchange cash?
CR CD
How much does a sheet of starter checks cost?
$3
Fraud system
Centrix
How long is an ACH stop payment good for?
Indefinitely
Can a member that has a charge off with GW currently open a new savings account with us?
No, they must connect with collections to satisfy the current account and then discuss options.
What is the code to cash the entirety of an off - us check for a member?
KC
What is the fee to cash an on-us check for a non member?
$5
Online Banking System
Q2
What are the two steps when notating a deceased account?
Specfile - employee tools - deceased warnings
service event - fill all boxes - save and submit
Do you think a member should be present in front of you to open an account?
yes
What is the code to cash a ON - US check for a non member?
ON GL CD
GL - ckfee
How much is a stop payment?
$30
Where do we go to report a SAR?
When creating an auto transfer, what is the little guys name that we click on to enter the information?
sparky
What identification should a minor present to open an account?
What are the two steps (with codes) when a member wants to purchase a cashiers check with cash?
Deposit funds first. CR SD
Then do another transaction. KD SW SC (the SC must be the members name, to track for BSA purposes)
What is the outgoing wire fee?
$20
What do we pull on all nonmember transactions
OFAC
A member wants to close their account that has 8 loans on it.
What can they do?
Pay off loans before closing account
What are the 5 parameters to qualify for membership, not including the Foundation Association.
Live
Work
Worship
Attend School
Be an immediate family member to an existing member