Leading
The manager allocates responsibility for certain tasks to subordinates but the superior is still accountable and responsible for the task.
What is delegation?
This is the term used to describe the process of influencing and inspiring people to act towards achieving organisational goals.
What is motivation?
This type of communication uses charts, graphs, and images to convey information in a clear and easily understood way.
What is Visual communication?
This type of planning involves setting long-term objectives and determining the best strategies to achieve them, typically for a period of one to five years.
What is Strategic planning?
This process involves monitoring and maintaining the standards of products or services to ensure they meet customer expectations and regulatory requirements.
What is Quality control?
Likes to be in control. Delegates little responsibility to subordinates.
Do not consult with employees when making decisions.
Uses fear to control and motivate staff. Employees afraid to make mistakes.
What is autocratic leadership?
This theory, developed by Abraham Maslow, suggests that human needs are arranged in a hierarchical order starting from basic physiological needs to self-actualisation.
What is Maslow's Hierarchy of Needs?
This form of communication involves the use of the written word to convey messages, such as emails, reports, and memos.
What is Written communication?
This type of planning is used to prepare for unexpected events or crises, ensuring the organization can respond effectively to challenges.
What is Contingency planning?
This type of system allows businesses to manage their stock levels by ensuring they have enough products to meet demand without overstocking, optimum stock level.
What is Stock control?
Bill Gates, Mircrosoft.
What leader uses a democratic leadership style?
Maslow's concept that involves the desire for self-respect, recognition, and achievement in one's role or job is known as this.
What are Esteem needs?
This is an important skill for a manager to have during meetings, ensuring that discussions are clear, concise, and that everyone’s voice is heard.
What is Effective communication?
This element of a SWOT analysis looks at the internal factors that give the company an advantage over competitors.
What are Strengths?
This system keeps stock levels low and only orders items as they are needed, minimizing storage costs.
What is Just in Time (JIT) inventory?
This may be used in high-tech industries that rely on well -educated and highly self-directed employees.
When is it suitable to use a Laissez Faire style of leadership?
This theory assumes that employees dislike work and must be closely supervised and controlled.
What is Theory X?
This document is prepared before a meeting to outline the topics to be discussed, ensuring the meeting stays focused and organised.
What is an agenda?
In a SWOT analysis, this part focuses on external factors that could threaten the company’s success or stability.
What are Threats?
This is the process of exchanging business documents, such as invoices and purchase orders, between organisations in an electronic format.
What is Electronic Data Interchange (EDI)?
Instant/quick decisions: Where there is no need for input on the decision or where the decision wouldn’t change as result of employee input autocratic style would be appropriate.
Name a factor that influences management leadership styles.
A manager who believes in this theory would be more likely to empower employees, trust them with responsibilities, and encourage self-direction, often leading to higher motivation and engagement.
What is Theory Y?
This individual is responsible for leading the meeting, ensuring that it stays on topic, and making sure that everyone has an opportunity to contribute.
What is the chairperson?
The “A” in SMART goals stands for this, meaning the goal should be achievable and realistic given the resources available.
What is Achievable?
This management process ensures that a business is paid on time, reducing the risk of bad debts and maintaining cash flow.
What is Credit control?