Checking Accounts
Have suffixes ranging from 90 to 95
What are checking accounts?
Requires checking suffix under member account number and is not eligible for businesses.
What is the Accelerate It Savings?
Status for a Debit Card with Fraud or needing a dispute
What is A status?
4 days after the due date or 5 days including the due date
What is the Credit Card payment grace period?
System used for online access and bill pay
What is Digital Insight and FIS Customer Service Tool?
Cannot have checks or courtesy pay
What is a My Fit Checking?
Have suffixes ranging from 01 to 45
What are Secondary Savings accounts?
Should be used if a member needs a new debit card mailed to them
What is "Capture and Issue New"?
Offers 0% interest on balance transfers and purchases for the first 12 months from opening. Also has cash back rewards.
What is the Signature Credit Card?
Can be sent via text or call but not e-mail
What is the temporary password?
Requires e-statements, 25 debit card transactions per month, 1 ACH Deposit/Direct Deposit per month, and round up into a savings account to receive up to $8 match.
What is the Achieve It Checking?
Members 22 and above only, 1 account per SSN/TIN, $100 minimum balance to earn dividends, 5% APY for up to $5000.
What is the Accelerate it Savings?
Takes 2 to 3 business days, costs $30, requires a signature, and is sent via FedEx
What is a rushed card?
Credit Card that's the same as the Platinum Points including rewards
What is the City SC Visa Credit Card?
Username can be sent or requested by this method, un-secure
What is email?
Only account requiring $1000 daily balance to avoid $5 a month fee.
What is the Empower Checking?
Minimum balance requirement of $1000 to earn interest, earns interest on a tiered level, APR/APY can change at any time.
What is a Money Market account?
Resets automatically in Quick Assist but requires manual reset in Keystone
What is bad PIN count?
The same interest rate as purchases with 3% of balance fee
What is a Balance Transfer?
Clears account via ACH after 2 days of being sent. Does not mean transaction was electronic
What is Bill Pay?
Receives 5% APY on balances up to $25,000 with 15 posted debit card transactions, e-statements, and at least 1 ACH credit/deposit per month.
What is the Empower Checking?
Requires a minimum initial deposit of $100,000, new money, offering a premium rate that has no end date but is subject to change at any time.
What is the Select Money Market?
When rushing a card, this should never be completed
What is create a new card?
$500 for secure and $10,000 for signature
What is minimum credit limit?
If this happens, members should be referred to their carrier to remove any blocks.
What is not receiving call or text?