Get those Numbers Up!
Here at Canyon Ridge, BD stands for?
What is Business Development
This level of care is the highest level of care in outpatient
What is PHP or Partial Hospitalization Program
This leading lady is the Director extraordinaire of the case management department
Who is Karen Prout
Harold, Derrick, Robert and Edwin are a part of this department which ensures discharges get to where they need to go
What is transportation
They are not trains but these 7 groups run on the same thing
What are tracks
This occurs when a patient is walked directly from in-patient to outpatient
What is a Step-Down
This level of care can be really intensive, but only for a few days
What is IOP or Intensive Outpatient Program
Case management submits one of these when a patient is interested in the outpatient program
What is outpatient referral/referral
This is the “sweet spot” or optimal time for transportation request, to ensure outpatient patients get home in a timely manner
What is 9am-1pm
This day of the week is our catch all, for those naughty patients who have not made their days. This is also NOT a day for patients to start treatment!
What is Saturday
We must get paid, what is needed IDEALLY before a patient starts outpatient?
What is an authorization
Medi-Cal needs these to ensure a patient is meeting medical necessity
What are Med Certs
Case Management much ensure a safe one of these is available before a patient can be discharged
What is a discharge plan or residential plan
This is the reason we are sometimes able to take our San Bernardino discharges at 1pm
What is because our drivers are already en route to that area
Sharing confidential information with outside entities is a violation of this federal mandate
What is HIPPA
Aht, Aht, Aht if it has been over seven days these new patients will NOT be counted as this
What is a step down
Hot _____ is synonymous with out adult evening track
What is the color Pink
This is the optimal time to email a referral regarding a patients interested in outpatient
What is once a patient shows interest
35 miles
What is the distance that is allowed for pick up and drop off for our outpatient program
This is the name for the telehealth platform outpatient utilizes
What is Zoom
This young ladys role is to attend school fairs, local hospitals, board and cares to solicit our services
Who is Barbara Streiff
Two therapists have obtained 5-star google reviews please name one of them.
Who is Jordan or Anna
EDD, off work letters, off school letters, FMLA all fall under this umbrella
What is Case Management
time: 11:32am
Patient A:
Address: 12354 Sunny Dr. Capistrano, CA.
This transportation request will be?
What is denied
If it is past seven days step downs need a new one of these
What is an assessment