Worldmark 101
What does "WorldMark by Wyndham" specialize in?
Timeshare/Vacation ownership
What’s the first step in the sales presentation?
Building rapport
“I want to think about it.” – Best response?
"I totally understand. What specifically do you want to think about?"
How many fax credits can we give out with a 20k credit purchase?
15,000
What is the difference between deeded and points-based ownership?
Deeded = fixed property; Points = flexible use
How many resorts does WorldMark have (as of 2025)?
90+
What is the foundation of a sale?
Trust
"We don't travel enough." – How do you pivot?
Tie back to future goals or show flexible usage
How long after an upgrade does owner get a cash rebate?
Within 90 days
How many credits are needed for a 2-bedroom in peak season (most resorts)?
10k
What is the name of the WorldMark membership program?
The Club
What's the purpose of the discovery phase?
To identify owner needs
Name a soft rebuttal technique.
Feel, felt, found
"I understand how you feel. Others have felt the same way initially. But what they found is that once they saw the real benefits and flexibility, it made perfect sense for their lifestyle."
How many wyndham rewards points does a 15k credit purchase qualify for?
150,000 points
What’s the booking window for WorldMark reservations?
13 months
True or False: WorldMark owners can exchange to II resorts.
True
When should you introduce the idea of upgrading?
After building value
Does this extend my term?
Great question! With your situation, you qualify for our most generous term. And to give you the lowest payment and the most flexibility, I figured that on our best term with no prepayment penalty, that way you can pay less when you have to, more when you want to. So that is over 120 months, many owners pay it off early, and what some will do is make an extra payment per quarter, and that can cut the term pretty significantly and save you interest! So again.
What is minimum credit purchase required to offer a cruise incentive?
3,000
Can owners rent their reservations?
Yes, with some limitations
Where is WorldMark’s corporate HQ?
Orlando, Florida
How many benefits should you talk about?
2-3
Can I get this in writing?
Ya know, we have gone over a lot, huh! I wish we had time to do that. Let’s do this, if you have a pen and paper let me go over this with you one more time so we can write everything down for you. When you decide to go ahead with this, I will send everything I have promised to you in writing. Everything will be right there in front of you in black and white. All of the benefits and bonuses and everything! So, based on that, let’s go ahead and set this up!
What is the window in which an owner can use the travel credit incentive?
3-27 months
What clothing company did Worldmark recently team up with?
Eddie Bauer