Can You Hear Me Now?
A.I. Need Data
Sully Hide-And-Seek
Map It or Scrap It
A.I. of the Tiger
100
To ensure Sully captures the visit correctly,
you must share this specific screen.
What is the screen that contains the patient’s voice?
100
The percentage of documentation time saved across service lines since June.
What is 24.5%?
100
If you forgot to generate a note, don’t worry, it’s not lost. It’s just hanging out in this tab, judging you politely.
What is the Sully Visit?
100
Providers must never delete notes in this system — unless they enjoy breaking data, breaking audits, and breaking Connie’s soul.
What is Sully?
You CAN delete the Recording
100
The one thing Sully can never do
What is Read Your Mind?
200
When a patient’s audio cuts out during screen-sharing, clinicians turn to this AI tool to document it seamlessly.
What is Sully-Dictation?
200
The number of notes generated by Sully for Oshi providers.
What is 31,453?
200
This is the button you press in Sully when you can’t find your patient and need to start a new visit.
What is the +visit button?
200
This habit causes at least 50% of all Sully mapping issues.
What is Chart Prepping (inside of the designated note-mapping fields)?
200
AI isn't perfect. This is the most important thing to do when using AI in healthcare.
What is clinician review?
300
If Sully keeps spelling your name wrong, updating this setting will fix it, unless your name really is Srah instead of Sarah.
What are personalizations?
300
The number of unique patients Oshi providers have seen using Sully.
What is 13,093?
300
The thought "I wish Sully would capture more details about labs discussed during the visit" should be communicated how?
What is the Sully Change Request Slack workflow?
300
When Sully gets your note 98% right and the other 2% is talking about "kool aid gels and citrus salts" this is the system where you make the fix. NOT the regenerate button that duplicates your whole note.
What is Athena?
300
This crucial number must be included when submitting Sully prompt feedback, unless you want the Product team to play ‘Guess That Patient!’—a game we always lose.
What is the Athena ID?
400
Sully is being temperamental and won't open or load. Don't panic! This is the first troubleshooting step to take.
What is clearing cache and logging in/out?
400
The number of charts with a GERD diagnosis code.
What is 6,251?
400
When Sully starts a follow-up note with no memory of the prior encounter, using this feature gives it the context it needs for accurate documentation.
What is copying the Last Visit Summary into the Add Note section?
400
The one things that MUST happen in Athena in order for the note to map to Athena.
What is checking the patient in?
400
Need Sully to whip up something oddly specific, like a low-FODMAP grocery list or a poem about PPIs? This is the tab you open.
What is the "Researcher" tab?
500
This is where you can find anything you added in the "Add Notes" section.
What is at the end of the transcript?
500
This is the number one ICD-10 Code coming from our APP sully notes.
What is K59.00 - Constipation
500
You’d go to Settings and then this section to set your default note for each visit type.
What is the Note Customization tab?
500
The thought "I wish Sully would capture more details about labs discussed during the visit" should be communicated how?
What is the Sully Change Request Slack Workflow?
500
Sully autopopulates name, age, date of birth, and visit date from Athena but this overrides it.
What is saying it out loud?