Maximum different styling & not same signer without approval
$500.00
Help. I lost my debit card and now I see two charges I didn't make
Unauthorized dispute
One happens because you did not have enough money. The other occurs when a deposit you made does not work out
NSF/Return Item
ACH transaction
Transaction using your account and routing number
This fee is $35.00 and capped to three a day
ODC fee
Maximum different styling & same signer without approval
$250,000.00
Help! My brother who is not a signer on my account took my card and made an ATM withdrawal without my permission
Unauthorized dispute
One uses your pin number the other uses your zip code
Debit option on card/Credit option on card
NSF item
Item that did not pay since there were not enough funds in the account
This fee is $8.00 for a personal account
Maximum ODC limit Personal account
$1250.00
Help! I made a purchase a few weeks ago but since then I lost my debit card so I got a new one. Now the refund they sent me is not showing up what do I do.
Merchant dispute Returned/canceled which ever is the best option and from there it is credit not processed on the initial transaction
One is where you go for general assistance the other is when you need to get a Citrix ID example: DA22680
Support chat, Approvals Chat
Billing Address
The address linked to your debit card
this fee is $2.00 each
Non-Frost ATM withdrawl
Maximum ODC amount Business
$2500.00
Help! I had a call from who I thought was Frost bank and ended up giving them my username and password now I see that I have Zelle's leaving my account that I did not make
Unauthorized Zelle dispute
One is customers accounts doing the protecting the other is Frost bank allowing them to make the purchase with a possible fee involved
ODP/ODC
Standing order transfer
Transfer we make per your request over a period of time of your choosing repeatedly
Maximum mobile deposit amount
Help! I had a call from who I thought was Frost bank and I was told I need to Zelle them to release a hold that was placed n my account and from there they would release hold and send back money.
Merchant dispute: Scam sent to wrong person
One is we can find in a Journal the other we find under a tab
Unposted credit or debit/return item
AFT transaction
person to person money transactions example: Cash app and Venmo
This fee is 1% of the total purchase
Foreign currency conversation fee on debit card purchase