Decision Making Styles
This Style of Decision Making emphasizes working as a team and is empathetic in nature. One looks for advice and relies on implied data.
What is Behavioral Decision Making?
This Trap in Decision Making consists of biases which influence the choices we make. This is the tendency to maintain things as they are, even when that may be significantly less than optimal.
What is The Status-Quo Trap?
You are visiting the University of Delaware your senior year of high school and you are going to have to make a decision soon on where you will attend college. Based on feeling as though UD’s campus “feels like home”, you should use this decision making style when it is time to make your decision.
What is Intuitive Decision Making?
This company claimed responsibility for distributing a product that had multiple reports of their phones exploding in users’ hands.
What was the Samsung Note 7?
This is the tendency for positive impressions in one area to positively influence one's opinion or feelings in other areas.
What is the halo effect?
This Style of Decision making is driven by results and is focused on the rules and processes. They react quickly and prefer to make decisions alone.
What is Directive Decision Making?
This Trap in Decision Making is the tendency for people to irrationally follow through on an activity that is not meeting their expectations. People fall into this trap by making choices in a way that justifies their past choices, even when the past choices no longer seem valid.
What is The Sunk-Cost Trap?
You have just made a bad decision while working for a company and there is already a news story flooding the internet about your decision. You are working on cleaning up the mess but have yet to come out and say who made the bad decision so you should do this as your next step.
What is demand accountability?
This natural disaster resulted in the deaths of roughly 1,880 people, some of which due to the poor lack of leadership for evacuation plans.
What was Hurricane Katrina?
This approach began in Japan and is the key to competitive success.
What is the Kaizen Approach?
This is an achievement oriented style which is creative and comfortable with “What ifs”. They are conscious of decisions that impact others and think in the future.
What is Conceptual Decision Making?
This Trap in Decision Making leads us to seek out information that supports our existing instinct or point of view while avoiding information that contradicts it.
What is The Confirming-Evidence Trap?
You are working on a project with your team and have to choose between two different products in order to move forward with the project. Your team has looked at all the best case scenarios in choosing one product over the other so the next step would be to do this in order to see the opposing side of the choice.
What is, consider the worst-case scenarios?
This disaster was due to poor leadership and little accountability was taken by those responsible.
What was Chernobyl?
This trap uses the first information it receives as an anchor for the rest of the information they will receive.
What is the Anchoring Trap?
This person is committed to finding the best answer and enjoys problem solving. They thrive on control and will take as long as necessary to find the best option.
What is Analytical Decision Making?
This Trap in Decision Making is the tendency that overconfident individuals make when they overestimate their ability to predict future events.
What is The Prudence Trap?
Creating a table using this theory can aid one when trying to make the most effective decision while using characteristics and their importance rather than personal preference and emotion.
What is the Multi-Attribute Utility Theory (MAUT)?
After 7 people died while taking it, the company cut production of the medicine to figure out what was going wrong.
What were the Tylenol Murders?
- Know your Customer
- Let it Flow
- Go to Gemba
- Empower People
- Be Transparent.
What are the 5 principles of the Kaizen Approach?
This style of Decision making is characterized by being very people oriented and is very ambiguous in nature.
What is Conceptual Decision Making?
This Trap in Decision Making is the tendency of decision makers to be influenced by the way that a situation or problem is presented.
What is The Framing Trap?
During the process of decision making, you and your team get really excited about choice A when comparing it to choice B. You know deep down that choice B is the better choice but choice A still seems like the more exciting choice. You and your team forgot to check for this while going through the process of decision making.
What is optimistic bias?
This catastrophe was caused by leaders knowingly storing ammonium nitrate in an unsafe way.
What was the explosion in Beirut?
This type of decision making style favors logic and analysis rather than subjectivity and insight.
What is Rational Decision Making?