Team Members
Tooth Anatomy
Procedures
Equipment/Instruments
PDS Platform
100

This team member has the longest tenure at Trails Dental Group. 

Who is Megan?

100

This is the hard, outermost layer of the tooth and the hardest substance in the human body.

What is enamel?

100

A common outpatient procedure to remove the four permanent adult teeth at the back corners of the mouth.

What is wisdom teeth surgery?

100

Used by dental professionals to scrape away hardened plaque, known as calculus or tartar, from the surfaces of teeth both above and along the gumline

What is a hand scaler?

100

An article that is read every morning at the start of huddle. 

What is the daily XP?

200

This team member wanted to be a police officer when they grew up. 

Who is Fariba

200

These pointed teeth are designed for tearing food

What are canines?

200

An emergency dental procedure that removes infected or inflamed nerve and soft tissue from the inside of a tooth

What is a pulpal debridement?

200

This kills harmful bacteria, reduce gum inflammation, and safely decontaminate deep pockets around the teeth that standard scraping tools cannot fully reach

What is laser? 

200

This is followed from start to finish throughout a patients journey in our office. 

What is the PPE - Perfect Patient Experience?

300

This team member was born on September 19th. 

Who is Dr. Cicone

300

These are projections on the chewing surface of posterior teeth help grind food.

What are cusps?

300

A periodontal procedure that folds back the gum tissue, cleans out deep bacterial plaque and hardened tartar from tooth roots, and reshapes the damaged jawbone to eliminate pockets where bacteria hide.

What is osseous surgery?

300

Used to carry, place, and retrieve small objects in and out of the patient's mouth while keeping hands clean and preventing contamination.

What are cotton pliers?

300

A discussion between team members that is vital to transferring trust and gaining case acceptance.

What is a HC handoff?

400

This team members grandfather was the Chief of a Native American tribe. 

Who is Dr. Dean?

400

This soft tissue surrounds the necks of the teeth and covers the alveolar bone.

What are the gingiva (gums)?

400

A routine dental surgical procedure that reshapes gum tissue and sometimes supporting bone to expose more of the natural tooth structure.

What is crown lengthening?

400

A thin, medical-grade stainless steel strip used in dentistry for fillings and crowns. 

What is a tofflemire matrix band?

400

A number that reflects the amount of production a provider should average daily over the course of a month.

What is the providers ADP goal?

500

This team members biggest pet peeve is someone continuing to explain something even after they have communicated that they fully understand. 

Who is Syrai?

500

These are the ridges that form the mesial and distal borders of the lingual surface of an anterior tooth.

What are marginal ridges?

500

In this procedure, a dentist removes a small amount of enamel from between teeth to create space, often as part of orthodontic treatment.

What is interproximal reduction?

500

This piece of equipment utilizes sound waves and liquid vibrations to dislodge heavy blood, saliva, and debris.

What is an ultrasonic cleaner? 

500

A metric that should be met at 100% in order for team members to receive the minimum bonus. 

What is the monthly production goal for the office? 

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