What Is It?
kW
What is a kilowatt?
This application allows you to see the customer's bill as it appears to them.
What is One View?
This is the metric used to measure a customer's Demand.
What is a kilowatt?
This is a tiered charge on a customer's bill based on the customer's peak usage during the billing cycle.
What is the Demand Level Charge?
This is the measurement that is used to measure a customer's water use.
What is a kilogallon?
kGAL
What is a kilogallon?
This application allows you to see a customer's usage as it appears to them in myOUC.
What is MyUsage?
This is the time interval that will be used to measure a customer's Demand.
What is 15-minutes?
The amount of power a customer requires in a 15 minute interval.
What is Demand?
This term describes the job that OUC has for the wastewater that appears on our bill.
What is the Billing Agent?
kWh
What is a kilowatt hour?
In CC&B, this function allows you to see the customer's usage month over month, year over year.
What is the SA Billing History Portal?
A customer's Usage over the billing cycle is measured in these units.
What are kilowatt hours?
This is the total amount of electricity consumed by the customer over the billing cycle.
What is Usage?
This is the average water usage for an OUC customer.
What is 2-3 kGAL per person per month?
This is OUC's new net metering program for rooftop solar customers.
What is TruNet Solar?
This site allows the customer to see and control their account.
What is myOUC?
This is the Demand Level Charge that is levied if a customer has a peak demand of 10kW in a billing period.
What is $10.00?
This is the maximum amount of power a customer required in a 15-minute interval during a billing cycle.
What is Peak Demand?
This is one of the tools that an agent can use to detect abnormal irrigation levels. It's really easy to copy over to Excel too!
What is MDM?
This was the date that current solar customers needed to register with OUC in order to continue their current rate structure until 2045.
What is 6/30/20205?
After determining a date/time, this is the first step that an agent takes to schedule an audit.
What is Create a Field Activity?
This is the DemandLevel tiered rate charge that will be charged if a St Cloud customer has a peak demand of 10kW in a billing period.
What is $10.40?
This is the Month that the first DemandLevel charges will appear on the customer's bill.
What is November 2026?
This is the Job Aid that will walk you through the Water Leak Process.
What is the Water Leak Agent Analysis Process JA?