For a NAX case, what notice do you send when no additional information is needed?
F100
What is the Current System month?
March 2025
What notice do you send for a decrease of benefits for both NA and CA.
NA Benefits (F701) notice
CA Benefits (A701) notice
Where can you find the policy regarding benefits increase in CNAP?
FAA6.A Changes : 03 Effecting Changes : A When to Effect Changes
When a change causes an increase in benefits, what notice do you send?
For NA, the Increase – NA Benefits (F702) notice
For CA, the Increase – CA Benefits (A702) notice
FAA6.A.03.A
How do you indicate a case as NAX on the APMA screen?
Ensure the "Y" is put in the Expedited FS field.
The current month for each program within a case is displayed on what screen?
CAP2
When verification supports the decrease or stop in NA benefits, the benefits are decreased as of when?
first allotment issued after the date the change is reported, allowing for NOAA(g).
Do you need proof before affecting a increase of benefits?
Yes, whether and when benefits are increased is determined by when the participant provides the verification.
What is the automatic notice sent for a Newborn?
Newborn Information for CA/NA (X113)
What verification can not be postponed when an NA application is expedited?
identity of the Primary Informant(g). FAA2.A:03
Where can you locate the monthly rollover?
AMPS calendar-AZTECS Monthly Production Schedule (AMPS)
When can you close a case if the client states they are no longer living in Arizona?
Stop all benefits the first month after the month of the reported move.
When is it appropriate to allow for an increase after NOAA?
NOAA does not apply to the increase of benefits.
What is Notice of Adverse Action (NOAA)
A participant must receive this ten days before a decrease or termination of benefits
Is there a limit on the number of times a case can receive NAX benefits?
no limit
What do we do when benefits cannot be decreased or stopped due to being past NOAA?
roll the benefits to the month following the current system month and decrease or stop benefits.
PI reported a change of new employment on 02/25/25. The BES was able to verify all requried factors on 02/25/25. What month do we decrease benefits for?
April 2025
PI reported a change of terminated income on 02/25/25. The BES was able to verify all requried factors. What month do we increase benefits for?
Increase benefits for 03/25.
For NA, what notice is sent when benefits are stopped due to a move out of state by all participants?
No Notice is required for NA
What notice is sent after we close out the case for failure to provide the requested info from the F121?
No Notice is sent. FAA1.C103.D
PI reported a change on their open case on 02/15/25. The BES was unable to verify all requried factors, and a f011 was requested. The case is currently sitting in the Current system month of 03/25. If we do not have enough information to effect the change, what month should the case be authorized in?
March 2025
PI reported a change of new employment on 02/03/25. The BES was unable to verify all requried factors, and a c005 was sent with a due date of 02/13/25. The client provided the verification on 02/11/25. The BES processed the case on 02/14/25. What month does the BES decrease benefits for?
hint "NOAA is 02/14/25"
March 2025
PI reported a change of terminated income on 02/01/25. The BES was able to verify all requried factors on 02/03/25. The client normally receives their benefits on the 15th of the month. What month do we increase benefits for?
Increase benefits for Feb 2025 and March 2025.
FAA6.A.03.A
What notice do you send for deny first month approve second month?
F124- APPROVE ELIG MONTH-DENY INELIG MONTH