CATCH
Page that shows household composition
What is the demographic page?
Customer's 1st meeting with Excalibur/ACW Team member
What is orientation?
<90 days but as often as customer requests
What is the frequency of updating the DIRP?
Long-term and short-term
What are types of goals the DIRP should include?
The item used for customer's to receive payment.
What is the Skylight One Pay Card?
Provides a reminder of a task needed
What is an Alert?
External Case Manager Collaboration are from
What is a Secondary Provider?
Document unemployed customers use to report time.
What is the Universal Weekly Time & Attendance Report? (Time Sheet)
DIRP not complete until both customer & case manager completes.
What is the "statement of responsibility" or signature?
2
What is the maximum number of industries in a DIRP?
20, 30, 35, 55
What are TANF hour requirements?
Job Search, WEX, Unsub Employment, 2Gen
What are Core activities?
Document that notates activities lead by various Team members for customers.
What is the Customer calendar?
28 days
Hours in CATCH but no document received.
What is a reason for a denial?
Request for child under 1 or 2nd trimester pregnancy
What is an exemption?
Employment type, tax w/holding, hrs, hourly rate, start date, frequency of pay, VOA
The "types of payments" customers may receive while assigned to Excalibur/ACW?
What are stipends or incentives?
Specific, Measurable, Attainable, R???, and Time
What is Realistic?
What is a reason for a denial?
OPEN/IN, OPEN/OUT, RECEIVED/IN, CLOSED/OUT
What is TANF Participation Status?
When placement is selected, an ________ is populated?
What is the Actual Start Date?
The "spreadsheet" used to keep up with my caseload interaction.
What is the Case Manager Tracker?
Contract used to keep up with a customer's goals
What is a DIRP (Detailed Individual Responsibility Plan)?
Money used to purchasing customer items needed for new employment or Digital Divide?
What are Discrete Work-Related Expenses?