Emergency Strategies
What should staff do first when an unexpected situation creates an immediate safety concern?
Make a decision to protect the safety of the person supported and others while protecting the person's dignity.
What is a restriction?
An action, word or direction that restrains or controls what is possible, permitted or allowed.
After an emergency procedure occurs, who should staff contact to report the situation?
The Coordinator of the area.
What does ANE stand for?
Abuse, Neglect and Exploitation
Name one place where staff can learn about the agency's culture and expectations.
the agency's policy and procedures manual.
When responding to an emergency, should staff begin with teh most intrusive or least intrusive procedure possible?
A DSP tells everyone in the home they must be in bed by 9pm, regardless of their individual preferences or plans. What concern does this raise?
A potential restriction based on staff preference rather than an identified individual need or authorized plan.
What documentation must staff complete after an emergency procedure, according to the training.
A BSD.
Who is responsible for reporting suspected abuse, neglect or exploitation?
Staff must follow the agency's ANE reporting policy and applicable reporting requirements.
Name one thing that helps staff feel supported in the workplace.
Support, positive role modeling by supervisors, or having the tools needed to do the job.
When can staff use an emergency strategy that is not written in the person's plan?
When an emergency requires action to protect the person or others from danger, consistent with agency policy.
A person asks for seconds at dinner, but staff refuse because they believe everyone should eat only one serving. What should staff consider?
Whether they are imposing a restriction based on personal preferences rather than the peron's plan or an immediate safety concern.
Why is it important to report an emergency procedure to the coordinator?
So the incident can be reviewed, documented, and reported to the appropraite people.
A DSP hears another staff member speaking ot the person supported in a threatening or demeaning manner. Should the DSP ignore it because no physical injury occurred.
No. The concern should be reported according to agency policy.
Name two behaviors that can contribute to a negative workplace culture.
Examples include gossip, burnout, fear, secrecy, poor communication, blaming and public underminning.
A person supported begins moving towards a dangerous area, and their plan does not address the situation. What should staff consider when deciding how to respond?
The immediate danger, teh dafeyt of everyone involved, the least intrusive response and whether additional professional assistance is needed.
A DSP enters a person's bedroom without knocking or obtaining persmission. What boundary or rights concern should staff consider.
The person's privacy and right to personal space.
A DSP intervenes in an unexpected situation to precent someone from getting hurt. After the situation is safe, can teh DSP simply mocve on without reporting it?
No. The DSP must report the situation to the coordiantor and complete the required documentation.
A DSP suspects that money belonging to a person supported is missing, but the DSP does not know who took it. Should the DSP wait until they have proof before reporting the concern?
No. The DSP should promptly report the suspicion according to agency policy.
Staff remain silent during meetings but complain privately afterward. What workplace culture concern does this demonstrate.
poor communication, lack of openness, and dfficulty expressing concerns constructively.
Staff cannot safely manage an emergency situation. What should they do?
Contact the appropraite professionals, such as coordinator, police, fire services, or an ambulance, as needed.
A DSP tells a person they can not visit a friend because the DSP does not think the visit is a good idea. The peron's plan does not prohibit the visit, and there is no immediate safety concern. What is the problem?
The DSP may be imposing a restriction based on personal opinion rather than the person's rights, choices or plan.
An emergency occurs, and staff take action that restricts a person's choices. What should staff consider after the immediate danger has passed?
Whether the action was necessary to protect safety, whether it was addressed in the person's plan, and what reporting documentation, and follow up are required.
A staff member is unsure whom to contact or what timeframe applies when reporting suspected ANE. What should they do?
Follow the agency's reporting policy, contact the appropriate supervisor or designated reporting contact, and meet all applicable reporting guidelines.
A supervisor wants to create a positive workplace culture. Name three actions that can help.
Encourage open communication, listen to differnet opinions, clarify roles and expectations, model agency values, address bullying and equip staff to resolve conflicts.