Email Types
Email Campaign Strategies
Email Metrics
Best Practices
100

What is a welcome email?

This email welcomes new subscribers and introduces your brand.

100

What is an A/B test?

A method used to test two different email versions to see which performs better.

100

What is the open rate?

Shows the percentage of recipients who opened your email.

100

What should your email subject line aim to do?

Your subject line should grab attention and create curiosity to increase open rates.

200

What is a promotional email?

This email promotes limited-time offers and encourage quick action.

200

What is segmentation?

The practice of dividing your email list by behavior or demographics.

200

What is the click-through rate (CTR)?

Indicates how many people clicked a link inside your email.

200

Why is optimizing emails for mobile devices important?

Most users open emails on mobile devices, so emails must be responsive and easy to read on small screens to improve engagement and reduce unsubscribes.

300

What is a customer service email?

This email help solve customer issues, respond to complaints, or provide support.

300

What is personalization?

This strategy uses subscriber data like name, location, or past behavior to tailor email content.

300

What is the unsubscribe rate?

This rate tracks how many users opt out of your email list.

300

Why should you avoid using too many images or large files in your emails?

Using too many images or large files can slow down loading times, cause emails to be marked as spam, or not display properly, leading to poor user experience and lower engagement.

400

What is a cold email?

This is an unsolicited email sent to a new contact with no prior relationship.

400

What is omnichannel marketing?

A strategy that integrates email marketing with other channels like social media or SMS for consistent messaging.

400

What is the deliverability rate?

Measures how many emails reached the intended inbox.

400

Why is it important to use a clear and concise call-to-action (CTA) in your emails?

A clear and concise CTA guides recipients on what to do next, making it easier for them to engage with your email and increasing conversion rates.

500

What is a warm email?

This is an email sent to someone with whom we have had previous interaction or engagement.

500

What is send time optimization or send time testing?

This type of testing involves sending emails at different times or days to find when subscribers are most likely to engage.

500

What is the bounce rate?

Te percentage of emails sent that fail to reach the recipient’s inbox and are returned to the sender (hard bounces are permanent failures due to invalid or non-existent email addresses & soft bounces are temporary issues like full inboxes or server problems).

500

What important privacy regulation must marketers comply with when sending emails in the EU?

Marketers must comply with the General Data Protection Regulation (GDPR), which requires explicit consent from users before sending marketing emails, providing easy ways to opt-out, and protecting user data privacy. Non-compliance can lead to heavy fines.

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