Good feedback
When should you reward employees
When they do good work
What shouldn't you do "Be Direct or Sugar coat"
Beat around the bush
What is a cushion statement
A cushion statement is a friendly, validating, assuring, clarifying, explaining or agreeable statement
Listen intently
Respectfully,Kindly, and keep it a conversation and don't make it a lecture.
What should not be said
Generalised statements
What should you always remember to do
Be empathetic
What should you do with the feedback
implement it in your work and don't take it personally
When should you give feedback to employees
As soon as possible
What Should you not wait for
Waiting for a specific moment ex. Quarterly review
What should you be realistic about
Be realistic with expectations
Should you only listen or talk as well
Be engaging its a two-way street
Who should you tell about your conversations
Keep the conversation private
What is “Sandwich Feedback”
Saying one positive thing then the feedback and another positive comment
What do you declare before giving the employee guidlines
Declare expectations beforehand to give the employee guidelines
What does it mean to be open minded
An open-minded person is willing to acknowledge and explore different ideas, cultures, perspectives, and concepts.
How do you Approach a matter
Approaching the matter with empathy
What is not needed the in conversations
Unsolicited opinions and comments
What should you do if the feedback is positive
If the feedback is positive then reward them
What should you do if they threaten unemployment
Make sure to have some of it in writing