SWIFTT
What is the first screen we open in SWIFTT after logging in? AKA the main screen
SSTAI - Status inquiry screen
What does CMS stand for?
Client Management System
What is the Applications Excel Tool used for?
Will accept:
-The application process step by step
-The application process
-A detailed breakdown of each step of the applications process broken into days and steps
Name 2 Health and Safety representatives in our building
Will accept
-Toni -Albert
-Anyone else on the H&S rep board in the cafe
Who is part Niuean?
Jayden
What is the screen we use to add income?
INCMH (will also accept INCMA)
When we search for a client in CMS first we search using name and birthdate, and on the second search we tick what?
Phonetic Search
Which screening script applies to the YP Single grant in the tool?
-Screen FBA
-Screen A
Where is the fire evacuation point?
will accept:
-Oak Tree
-Corner of Whakaue and Tutanekai street
-by the village green
Who has a qualification in IT?
Mere
What is the screen we use to record accommodation costs?
SADTA - the accommodation data add screen
What is the Business Group we choose when creating a brand new client event note?
Service Delivery
If the client consents to it, what should we do 5 to 15 minutes before calling the client?
Send them a text message
If you experience physical or emotional trauma or just need someone to talk to, where can you go?
EAP - employee assistance programme
Who has a family member also working for MSD?
Will accept:
-Hayley
-Hope
-Amy
-Monique
What is the purpose of the STD1A screen?
Will accept:
-Loading weekly benefit detail information
-Adding the entitlement date and reason
-Recording the reasons for benefit grant
What are three tabs you will find in the Evidence screen?
Will accept:
-Contact details -Relationship details
-Name & Aliases -Personal details
-Residency details -Ethnicity & Iwi
How do we know which provider to assign the client to?
Will accept:
-Provider link in applications excel
-Find your nearest provider in Day 2 applications excel
-Search nearest provider on the youth service website
If you need the printer which one would you choose?
Will accept:
-MFD
-Follow me (any number)
Name two people that have retail experience
Will accept:
-Monique
-Jen
sorry to everyone else with retail experience
What is the RNCLI screen?
Will accept:
-Relationship inquiry screen
-hold the details of children included in the benefit
What are three tabs you will find in the Service Delivery Case?
Will accept:
-Client Events List -Search Client Event Notes
-Must View Notes -Recent Notes
-Scanned Documents -Upload Documents
-Manage CV
What system do we use to assign a client to a Youth Service Provider?
ART
How many desks are allocated to YSSU in our office?
18
Who has a military background?
Hayley