Operations
How does the book challenge traditional emphasis on maximizing efficiency?
It promotes the idea of focusing on the overall effectiveness of the system and identifying and managing bottlenecks (constraints) to improve the entire process
How does the book challenge the assumption that marketing and operations are completely separate entities?
Effective coordination between operations and marketing is critical to achieving the goal
What did the book challenge about keeping inventory in the factory?
It states “Inventory is money in the system” and since they are cash strapped in is not ideal for them
How does the book challenge the prioritization of cutting costs over employee satisfaction?
Prioritizing wellbeing increases productivity. For example getting out of the plant (stepping away from the problem) makes him hae that realization
What measure was being evaluated, but turned out to be an irrelevant detail?
Productivity
Should machines run at full capacity all the time in order to increase profit?
No, only run the machine as fast as your slowest machine to avoid a pileup of inventory.
What happened in the book to challenge the thought that demand cannot be created?
Alex asks Johnny Johns to create a new marketing strategy to increase demand
What are the 2 metrics that are mentioned that are used in the book to measure if the increase in efficiency is worth it?
Operating Expenses Decreasing and Inventory decreasing
How does the book challenges the traditional leadership focus on individual performance metrics?
It promotes the idea of aligning individual and departmental goals with the overall goal of the organization, emphasizing collaboration and shared objectives
just-In-Time (JIT) vs. Inventory what is better?
The book challenges the traditional approach of maintaining large inventories as a buffer. Instead, it advocates for a more JIT approach, reducing