What is the coffee bean mixture for making Espresso?
900 grams of House Roast
100 grams of Italian Roast
What is the main tool/resource used to determine staffing levels?
Store's Wage Report
How many seconds do you have to scrub your hands in soap?
20 seconds
How long is crystal boba good for once it's been opened?
Once opened, it will expire in 7 days.
Yes or No
The Check Up Report verifies whether Air Curtains in the store have to be in working condition
Yes
What is the intent of implementing staggered scheduling?
Having the ability to schedule team members at the times of need for the business and not just for the full shift/during the idle times
Do or Do Not
You should pick up or move large objects without help
Do Not
What is the difference between Green Thai Tea & Red Thai Tea?
Green Thai Tea is from a Jasmine Blend.
Red Thai Tea is from an Assam blend with caramel flavor notes.
True of False
Cleaning chemicals and supplies cannot be stored in the same space as ingredients, inventory, or paper goods
True
Name two (2) factor that should be considered when making adjustments to the schedule?
How should you carry knives when moving?
Carry with the point down and the cutting edge away from the body
Is Green Thai Tea vegan or vegetarian?
Half & Half can be substituted for Soy Milk to be a vegan/vegetarian alternative.
On the Nimbus RO System, what is the standard TDS Level the system should be at?
80ppm - 11ppm
Long-term, what is our ideal staffing percentage?
Around 26%
What should you do when disposing of cans?
Push the lid inside the can before discarding
What is Crystal Boba?
Soft, jelly-like pearls with a light citrus flavor, made of konjac powder.
What is the last thing we should be saying to the customers before their leave?
Thank you / Expression of appreciation or gratitude
What is the purpose of understanding how much we're spending on wages?
To better understand our expenses of the business and taking action to run the business by its needs and make it sustainable
List two (2) things you should keep away from dangerous, moving/cutting parts
Hair | Clothing | Jewelry | Fingers | Hands | Gloves
What is konjac powder?
Plant-based gelatin derived from konjac, a starchy root vegetable.