Ice Cream
Clean up time
On the job
8 Cow Values/history
Misc.
100

Sampling ice cream on your shift is...

Not allowed

100

Dirty dishes can be put

In the wash sink or on the floor

100

When a tub becomes empty or very low on your shift you should...

Combine it with the next full tub as soon as possible, take the empty tub to the kitchen, and put a new tub UNDER the older one in the dipping cabinet. 
100

What is the name of our mascot (spelled correctly) and why is he our mascot?

Seamus; Corinne (Neil kid #4) worked on a farm in Alaska for a summer and fell in love with a highland cow there named Seamus. It was a meaningful way for us to connect business with family. 

100
When you come to work you can park...
In the Riverview bank lot or behind anytime fitness in the spots that are NOT facing a business. 
200

The items that go in each dipping well

1 kids scoop, 2 regular scoops, 1 spade

200

How often should outside tables be cleaned?

As often as the inside tables - basically as soon as they are dirty. 

200
What are 5 things you can or should do if there is no line?
Clean (dishes, tables, floors, outside tables, bathrooms, dipping cabinets, hand wipe jars, dipping cabinet doors, waffle cone machines, windows)

Refill/restock (cups, napkins, spoons, toppings,) in cupboards and in customer area 

Help the kitchen with dishes or recycling

Talk to customers, take their trash, get them water 

And more :)

200

What date was the grand opening of our store?

November 9, 2025

200

2 questions you must ask when someone brings an animal in the store. 

Is that animal required for a disability? What work or task has it been trained to perform?

300

Where do we get our dairy?

Alpenrose in Portland

300

Do you need to wash your hands before touching the POS system?

No. Wash your hands before doing a new food prep/service task. 

300
During which part of your shift is it your job to talk to customers and create a good experience for them? 
The whole shift, in any role!
300

What is the opposite of stewardship?

Entitlement

300

You get a 30 minute break when...

You work OVER 5 hours

400

Name the 10 Classic flavors that are GF

Almond Joyous, Brownie Batter, Coastal vanilla, Sicilian Sea Salt Caramel, Mint Chip, PNW Mud tracks, German Chocolate, Chocolate Noir, Raspberry sorbet, Going Bananas

400

If you have been sick with vomit or diarrhea, how long do you have to wait before you can come back to work? 

24 hours symptom free. (Sick employees are the #1 cause of foodborne illness)

400
What are the 4 options you have for your "free scoop" on your shift?
Single scoop

5.25 towards a milkshake

5.25 towards a pint

Large cookie

*shift scoops cannot be saved and used to get something bigger on a double shift or saved up from past shifts. 

400

Name 2 farms featured on our farm tribute wall

Raz Dairy 

Schuster dairy farm 

Bartel farm 


400

When someone comes in to redeem their free ice cream scoop for the year of free ice cream, which item do you select? What do you do with the code they give you?  

Use the YOFI button, choose the flavor. ENTER the redemption code under rewards?!
500

Name the 9 flavors on our menu that are completely nut free

Coastal Vanilla, Kookie Monster, Mint Chip, Raspberry Lemon Curd, Cookies and Cream, Birthday Cake, Cookie Dough, Raspberry Sorbet, Chocolate Noir

500

The Vomit and Diarrhea clean up kit includes these 6 things. 

Gloves, kitty litter, garbage bag, clorox disinfectant spray, disposable paper towels, wet floor sign.

500

How does Hailey keep track of the free shift scoops that are taken?

You write your name in the notes

500

Name 4 of the 8 Neil kids

Madison, Jacob, Nathan, Corinne, Ben, Josh, Ammon, Chloe
500

What are our 4 pillars?

Individualized experience 

Timeliness of service 

Amazing product

Stewardship

M
e
n
u