1
The great variety of people and their backgrounds, experience, opinions, religions, ages, talents and abilities.
Diversity
A workplace in which all employees are respected and complaints are handled appropriately.
Harassment free environment
The reasons a person takes action or behaves in a certain way.
Motivation
The determination of a solution to a workplace concern.
Problem solving
The set of moral values a person holds.
Ethics
A generalization that an individual makes about a particular group which assumes that all members of that group are the same.
Stereotype
Verbal or physical conduct related to gender, race, bender expression, color, ethnicity, religion, sexual orientation, or disability, which interferes with a person's work performance or creates a negative work environment.
Harassment
The personal drive to do the best work possible whether or not there are rewards.
Internal Motivation
The logical sequence of identifying and defining a problem through resolving and documenting a solution.
Problem solving process
Guiding principles that effective leaders use in setting the professional tone and behavior in their operations.
Workplace ethics
A general attitude toward a person group, or organization based on judgements unrelated to abilities.
Prejudice
The person with a complaint, usually in regards to harassment.
Complainant
The personal drive to do the best work possible in exchange for a reward.
External motivation
The action or situation that initiates a problem.
Root cause
Statements of desired results, used to measure actual performace withing a organization.
Goals
A tendency toward a particular perspective or idea based on prejudice.
Bias
A group of individuals with different skill and experience levels who are working to complete a task or meet a goal.
Team
The ways in which managers interact with staff and the value system that governs their daily conduct.
Personal treatment
A strategy of steps to carry out so that a problem does not recur.
Action plan
Overarching statements of desired goals which help maintain an establishment's structure and which aid in evaluating.
Organizational goals
The tendency of a group of people to do some things based on common beliefs and habits.
Cultural tendency
Working as a group and using each member's strengths, so that the group can attain a higher level of success than working alone.
Teamwork
The combination of the knowledge skills, attitudes, and behavior a person shows while performing a job.
Professionalism
The sum of the activities that a person performs to meet goals and/or to further his or her career.
Professional development.
A specific description of statement of what a manager wants to achieve.
Objective