Treat / Groom
Treat / Slow
KPI
EWC Policy
Wild Magic
100

What chemical exfoliant is in the Ingrown Hair Serum?

Glycolic Acid

100

How many physical exfoliants does EWC offer 

5

(Aloe + Fragrance Free + Shea + Coconut Body Polish + Get Smooth Body Polish)

100

Amy has 10 guest and 12 services for the day. What is her SPT 

1.2

100

How many guest are allowed in the room for a regular guest with no accessibility needs 

1

100

How many hair cycles do we have? 

ANAGEN (GROWING) STAGE 

CATAGEN (INTERMEDIATE) STAGE 

TELOGEN (RESTING OR SHEDDING) STAGE

200

How many more times of pumice does the Get smooth polish have over the Slow line Polish?

7x's 

200

What flower does the hair growth minimizer derive from?

Daffodil

200

If Alyssa has 18 guest for the day. How many guest does she need to rebook to hit the 55% goal 

9.9 OR 10 

200

What is our touch up policy 

5 days from day of service 

200

What is the 4 Step Process 

Cleanse 

Protect 

Wax 

Rejuvenate  

300

What three ingredients in the Brow Building Serum help regrow hair?

Provitamin B5

Turmeric

Rice protein

300

How many hours does the Shea Body Butter hydrate?

12+ hours

300

Lorraine needs a wp conversion of 20%. There are 20 guest to check out during her shift. How many passes does she need to sell in order to meet goal? 

300

If a guest is taking Retina A, or a similar prescription they must stop using the medication how many days before and after waxing

7

300

What free services are included in the first time guest wax?

Eyebrow, Nose, Ear, Underarm, Bikini Line, 

Upper, middle, & lower back

400

What AHA and BHA are in the wipes?

Glycolic and Salicylic Acid

400

How many moisturizer does the slow line contain

400

Jessica's (Wax Specialist) goal is to end the pay period with $5 RPT. She has a total of 110 guest. She is currently at $480 in retail sales. She is short of her $5 RPT goal by how much? 

70

400

Wax should be applied no more than ___ times on the body

3

400

What oil is found in the Get Smooth Body Cream to hydrate skin? 

Almond 

500

What ingredient in the serum kills bacteria?

Tea Tree Oil

500
What are the 3 exfoliant properties in the Ingrown Hair Mist 

Lactic Acid (AHA)

Glycolic Acid (AHA) 

Salicylic Acid (BHA) 

500

Courthouse currently has 87 guest for the day. How many packages and retail do they need to sell to meet the center goal for $3.75(RPT) and $25(Pgk Ticket) 


Retail $326.25

Package $2,175

500

What is the call out policy for red days 

reach out to management 2 hours before shift 

coverage or doctors note

500

We ask that when a guest arrives and the wax specialist is notified, the wax specialist should greet the guest and take them back within ____ minutes of their reservation

3

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