825 S HILL BASICS
This Los Angeles neighborhood is home to 825 S Hill.
Answer: What is South Park in Downtown LA?
The décor in the lobby often includes this traditional evergreen symbol of the season.
What is a Christmas tree?
This amenity requires residents to book through House App and is popular for birthdays and match nights.
What is the clubroom / lounge?
This red-suited man is known for sliding down chimneys on Christmas Eve.
Who is Santa Claus?
This person manages daily leasing operations and oversees follow-ups, tours, and applications.
Who is the leasing agent?
This floor hosts the Sky Lounge, a favorite resident hangout with sweeping DTLA views.
What is the 6th floor?
Residents may find this warm beverage at holiday events, often served with marshmellows
What is hot cocoa?
This is the most common reason residents call the front desk when their fobs suddenly stop working.
What is a low battery or hitting a hot spot?
This classic holiday plant, known for its red leaves, decorates lobbies and leasing offices everywhere.
What is a poinsettia?
This role handles move-in inspections, notices, and property communication for residents.
What is RSC?
Residents submit work orders through this online portal used by Onni properties.
What is Resident portal or Rent Cafe
The building’s holiday party name that incorporates 825 S Hill’s signature branding.
What is Holiday Soirée at The Hill?
These furry 825 residents must be registered with management and follow leash rules on all common-area floors.
What are dogs?
The song that begins with “Chestnuts roasting on an open fire.”
What is The Christmas Song?
This weekly meeting helps align maintenance priorities and address open work orders.
What is the maintenance huddle?
This 825 S Hill amenity is known for its lush greenery and the iconic palm trees
What is the outdoor pool deck?
These festive items added to the building’s graphics help create a playful, seasonal feel
What is the Feature Light
This utility bill, frequently asked about at the leasing office, includes HVAC charges in many DTLA buildings.
What is RUBS?
This beloved figure made of snow often wears a scarf, buttons, and a carrot nose.
What is a snowman?
This document summarizes move-out charges and deposit returns.
What is the SODA?
This type of inspection took place June 2–6, requiring mandatory entry for all units.
What is the LAHD inspection?
How Many feet are our 2 christmas trees
24 ft and 7.5 ft
This program frequently requires additional paperwork and inspection coordination at move-in and move-out.
What is Section 8 / HACLA?
This sparkling decoration, once made of silver, is now usually plastic and hangs from trees in long strands.
What is tinsel?
This high percentage metric is a point of pride for 825 S Hill’s leasing performance.
What is the closing ratio?