How many minutes before you scheduled service should you arrive?
What is 30 minutes?
How many Team Destiny members are required in each Preschool room?
What is one adult and one other person (adult or student)
A new family is brought to the desk. What is the first thing you ask them?
What is have you every been to any of our other campuses before?
Why is it important to make sure you wear your name tag when serving?
What is parents know who is going to be caring for their child and that they are an approved volunteer?
What does MAAG stand for?
What is Month at a Glance?
What should you do when you receive a Planning Center serving request?
What is accept or decline the request?
What should volunteers do with their phones while serving?
What is keep them off?
A child has a food allergy. Where must the allergy be documented?
What is in TAG COMMENT?
A first-time guest walks into the Preschool hallway looking confused. Everyone is busy. What should you do?
What is acknowledge the family, and help them find where they need to go?
What are the first two things Charis ALWAYS includes at the beginning of her MAAGs?
What are Happy Birthdays and welcoming new team members?
Why is it important to keep your Planning Center schedule updated?
What is so our leaders can plan and maintain safe room ratios?
What is our policy on taking pictures of children while serving?
What is no pictures of children?
A parent loses their security pickup tag. What must they show before another tag can be printed?
What is photo identification?
A parent seems nervous about leaving their child for the first time and worried about them being upset for the whole service. What do you tell them?
What is we have a 10 minute cry rule and will call them if their child is unable to settle?
What are volunteers expected to do regarding diapers during each service?
What is change every diaper at each service?
What should you do before serving in a curriculum room to make sure you are prepared to lead children and support your room?
What is review the lesson and come prepared for the service?
A volunteer needs to step out of the room, leaving only one adult. What needs to happen?
What is get another approved Team Destiny member in the room to maintain the two-adult requirement?
The internet goes down during Check-In. What is our backup procedure?
What is handwritten name and security tags using the assigned computer codes?
A new parent shares that their child has autism and may need accommodations. Who should you introduce the family to?
Who is the Preschool Coordinator (Charis)?
Where should snacks be kept rather than taken into Preschool rooms or down the hallway?
What are the designated suite and PK foyer areas?
A volunteer knows they will be out of town next Sunday but never updates their availability. What should they have done?
What is communicate their unavailability and respond to their Planning Center request?
A parent wants to come into a room during drop-off. What do you tell them?
Only background-checked volunteers are allowed to come into the room.
A new family has two Preschool children and one elementary-aged child. How many First Time Guest Boxes/Bibles should they receive, and which ones?
What is one DK box and one PK Bible?
A first-time family arrives with a Preschooler and a Kindergarten student. Besides checking them in, what are three things you should do to help this family feel welcomed?
What are provide the appropriate new family box, walk them to their room, and introduce them to their child's teachers?
What are the three core values of our Preschool ministry?
What are Clearly Present Christ, Create a Safe Culture, and Engage With Each Family?