Categories
Retirement Info
SLAs
Task It Functions
Task It Steps
100

This category is used for ACH distributions that do NOT require a form to be signed

Move-Money Level 1

100

This is the current RMD age.

73. 


100

This is the average amount of time a direct business outreach call would take

45 minutes

100

This is the place you can view your Teams Cases

Team Queue

100

The place you can locate tasks you are currently working on

You dedicated admin queue

200

Rep requested a new account be copied from an existing client 

New Accounts - Level 1

200

True or false; funds are typically taxed upon withdrawal from a retirement account. 

True. 


200

This is the turnaround time for a new account to be opened on level 1 category

1 business day

200

This is the section you can see cases related to a parent task

Related Tab Feature

200

This section is used as a "To-Do List"

Tasks
300

Rep sent over a notification that a form is NIGO

Issue & Resolutions

300

This is the penalty for most pre-mature retirement distributions

10%

300

A move money 6k CASH ACH distribution to a link on file will complete within

same business day for cash 

300

You would use this feature to create multiple cases for a project

create child case
300
You advisor wants you to open a new acct, set up a bank link and establish RMD service. You should create

Child cases for each task

400

Advisor would like to know what states he is currently licensed in

Advisor Maintenance 

400

This IRS form is generated when making contributions to your IRA account.

IRS Form 5498
400

Completing a contra firm paperwork request has an SLA of 

3 business days

400

This is how you run a weekly or monthly report for an hourly contract

Reports drop down - Public Reports - Search Your Name - Subscribe

400

This is where you locate the reporting features of Task It

Reports Tab on drop down / Public Reports

500

Advisor would like to update the investment objectives on an account

Managed Account Actions

500
This form is used to set up RMD service on an IRA account. 

CM111

500

The turnaround time for a managed account model update is 

1 business day

500

This view shows a progress update of your workday in real time

Dashboard

500

When communicating to internal employees - you should add a comment in this section

The posts

M
e
n
u