Counterfeits
Variances
RA Transactions
(Define and describe)
General Cashiering 2
Transactional oddities
100

In the event of a suspected counterfeit, who do you contact?

Cage Lead or above.

100

What is the cumulative sum of variances you have to get, in order to receive an exception?

$5

100

TR

Cash Out for TITO tickets: Used for manually logging a ticket.

100

How many transactions can you conduct at any one time?

One.

100

When will a patron's VIP limit be replenished?

Seven days after the transaction.
200

What bills do not have a watermark?

Small Portrait bills, Ones, Twos.

200

What is the cumulative sum of variances you have to get, in order to receive a coaching?


$100

200

PR

Promotion Win: Used to log any promotional winnings.

200

What steps should you take if a patron approaches you and says anything about problem gambling?

Contact cage management.

200

When can we sell gift cards?

Anytime.

300

Name four ways to identify a counterfeit.

Texture

Microprint

Color Shifting ink

Water Mark

UV strip

Woven fibers

(100s only) 100s to Bells





300

At what Variance amount do you have to copy ALL paperwork?

$250

300

JPC

Jackpot Check: Used to create a check.

300

Where, in the cage, is solicitation allowed?

Nowhere.

300

Name three places you can do an E-Check

Cage, Phone, TRU

400

Who has Jurisdiction over cash and coin?

The secret service.

400

How many Types of variances are there? Name them.

2. One shot variance and accumulated variance.

400

NDFO

Non-Designated Funds Out: For the payout of non-designated funds.

400

When giving directions to a patron, what should you do?

Be thorough when giving directions, use maps, or put directions in writing.

400

If the casino is selling T-Shirts for a band that is playing a concert that night, what are done with the funds from those sales?

Transaction into vault, general, concert merchandise. 

500

In the event that the bill is genuine, and is returned to the cage, what do we do with the funds?

If a patron was involved then it will be placed into Non-Des and the patron will be contacted.


If no patron is involved it will be processed as a general into vault.

500

Define a variance as per stated by policy.

Variances are cash or cash equivalent differences; either overages or shortages that occur when the Team Member’s till amount does not match the total drop amount.

500

SHP

EGM Hand Pay: Used to verify that a cancel credit was assigned to a patron's RA profile.

500

What is the worst possible statement a team member can make to a patron?

"I don't know."

500

If a hotel clerk comes to chips bank with a personal check in their till, how do you process it?

Transaction into vault, Recycler 1 Check or Recycler 2 Check depending on where the till is being deposited into.

M
e
n
u