Crowd management plan
Major risks
Crisis Management Plan
Emergency & Evacuation Procedures
Emergency Team Roles
100

What does a crowd management plan estimate regarding attendance?


The number of people expected at specific days and times.

100

Name one natural disaster that is considered a major risk.


Earthquake or flood.


100

What is a CMP?


A detailed guide for handling emergencies.


100

What should staff do during evacuation?


Remain calm.


100

Who supervises movement on their assigned floor during evacuation?


Floor Monitor.


200

What type of staff must be estimated for crowd management?


Ushers, service staff, and security personnel.


200

What danger can overcrowding and congestion lead to?


Crowd crush

200

Name one goal of the CMP.


Protect the safety and well-being of employees.


200

Why must elevators not be used during fire evacuation?


They are unsafe in fire situations.


200

Who is the last person to leave the stairway during evacuation?


Stairwell Monitor.


300

Why is identifying restricted areas important?


To control access and ensure safety.

300

Which threat involves danger to celebrities or important guests?

Threats to VIPs.


300

Who coordinates psychological services during a crisis?


Employee Support Coordinator.


300

What is the first step when a fire is suspected?


Call the fire department.


300

Who assists individuals with disabilities during evacuation?


Handicapped Persons Monitor


400

What is one purpose of developing an identification process for restricted access?


To allow only authorized staff to enter controlled areas.


400

Name one hazard related to facility failure.


Failure of air-conditioning or lighting.

400

Which person selects alternate operational sites during a crisis?


Operations Coordinator.


400

What should be done after identifying a suspicious object during a bomb threat?


Do not touch or move it.


400

Who briefs emergency personnel when they arrive at the site?


Crisis Manager.


500

Why must emergency service routes be identified in advance?


So emergency personnel can quickly enter and leave the venue.


500

What is a biological hazard example in crowd management?

Gas leaks or biological contamination.

500

What does the Administrative Coordinator do during a crisis?


Tracks the situation and organizes documentation.


500

What is an important method for testing emergency procedures?


Conducting evacuation exercises


500

Who ensures telecommunication and equipment setup during crisis?


Technical Support Coordinator.


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