Formal letters structure
Tell the right structure of formal letters
Sender’s address → Date → Recipient’s address → Greeting → Body → Closing → Signature
What should you mention in the second paragraph?
Your qualifications, skills, and experience
What is the main purpose of a complaint letter?
To express dissatisfaction politely
What is a formal synonym for “I think” in Formal letter?
'I believe' or 'In my opinion'
Should phrasal verbs used in formal letters.
No❌
Can you write formal letters with 'abbreviations'?
Nope
What should you include in the first paragraph of an application letter?
The reason for writing and where you saw/hear the advertisement
How should the tone of a complaint letter be?
Mild and strong tone
Give a formal phrase meaning 'I want to know about…'
'I would like to enquire about…'
Which voice (active or passive) is often used in complaint letters?
Passive voice
What should you write at the top of a formal letter?
The sender’s address and the date
How can you show enthusiasm without sounding informal?
Use phrases like “I am particularly interested in…” or “I am eager to contribute to…” and etc
What is the difference between 'strong tone' and 'mild tone'?
Mild ton -> for complaints about minor problems
Strong tone->for serious matters,especially extremely upset or annoyed.
Give one formal alternative for 'I’m sorry for the trouble'.
I apologise for any inconvenience caused.
What should you avoid in formal letters: emotional tone or factual tone?
Emotional tone.
In introduction you can write about the main subject of the letter in detail. T/F
False, you can write them in main body
What tense is most appropriate for describing your current duties or skills?
Present simple or present perfect.
Which of these is better in a formal complaint: 'I’m angry' or 'I am disappointed'?
'I am disappointed' (it’s polite and professional).
Which of these two sentences sounds more formal, and why?
A) I want to know when the course starts.
B) I would like to enquire about the starting date of the course.
B✅
Explain why modal verbs like 'could' and 'would' are preferred in formal writing.
They make requests and suggestions sound more polite.
What is the difference between 'Yours faithfully' and 'Yours sincerely'?
'Yours faithfully' is used when you don’t know the name; 'Yours sincerely' when you do.
What kind of evidence should you provide to support your suitability for the job?
Specific examples of achievements, qualifications, and relevant experience.
This is written in which TONE? 'I believe that I am entitled to a refund...'
Mild tone
Count 3 formal linking words
However,therefore,consequently
Can you use 'colloqual expressions' in Formal letters?
Nope❌