9-1
9-2
9-3
9-4
100

The expansion of global markets is a major factor in developing global information systems to handle _____ demands of integrated worldwide services.
a. customers'

b. sellers'

c. suppliers'

d. dealers'

a. customers'

100

Which statement is true of a global information system (GIS)?

a. It incorporates technologies that are specific to a particular country.

b. It facilitates communication between headquarters and subsidiaries in other countries.

c. It differs from a typical information system as it excludes operations management.

d. It enables a company's subsidiaries to function with complete autonomy.

b. It facilitates communication between headquarters and subsidiaries in other countries.

100

In a(n) _____, production, sales, and marketing are decentralized, and financial management remains the parent company's responsibility

multinational structure

100

Diverse regulatory practices _____ the integration process of a global information system (GIS).

impede

200

_____ are considered the first large-scale interactive global system.

Airline reservation systems

200

With a global information system (GIS) in place, an international company _____.

a. can classify consolidated global reporting as a strategic requirement

b. does not need a global database for its operations

c. need not incorporate strategic planning as a core function

d. can increase its control over its subsidiaries

d. can increase its control over its subsidiaries

200

In a(n) _____ structure, a company's subsidiaries operate autonomously but regularly report to the parent company

multinational

200

Before adding a global information system (GIS), international companies must consider the _____ infrastructures of the countries where their subsidiaries are located.

telecommunication

300

A manufacturer moving operations to another country because of the advantages available in that country is involved in _____ the operations

regionalizing

300

In the context of a global information system (GIS), _____ refers to the use of managerial power to ensure adherence to the organization's goals.

control

300

One of the issues with a _____ structure is that subsidiaries rely on headquarters for all process and control decisions, as well as system design and implementation.

a. multinational

b. global

c. regional

d. transnational

b. global

300

In the context of the requirement of skilled analysts for implementing a global information system (GIS), there is a severe shortage of qualified information systems ____.

a. quality analysts in Japan

b. consultants in Korea

c. project managers in Germany

d. professionals in the United States

d. professionals in the United States

400

_____ products, which are products or services standardized for all markets, are becoming increasingly important in international marketing efforts

Global

400

In the context of a global information system (GIS), _____ is managing the interaction among activities in different, specialized parts of an organization.


coordination

400

Which statement is true of a global organizational structure?

a. It requires an extensive communication network.

b. It uses highly decentralized information systems.

c. It easily integrates production, marketing, and human resources.

d. It provides complete autonomy to the subsidiaries of the parent organization.

a. It requires an extensive communication network.

400

One of the issues with a global information system is that too much _____ can decrease an organization's flexibility in responding to local preferences-even time differences

standardization

500

Mobile apps play a major role in globalization by offering _____.

basic social services and commerce

500

The control dimension of a global information system requires a(n) _____ architecture for data.

centralized

500

An organization with a(n) _____ structure might have several regional divisions that share authority and responsibility, but generally, it does not have its headquarters in a particular country.


transnational

500

Trying to work with all the various electronic data interchange, e-mail, and telecommunication standards worldwide is considered _____.

impractical

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