Telehealth Basics
Technology & Tools
Preparing for your visit
Telehealth & Chronic conditions
Safety, Privacy & HIPAA
100

What is Telehealth? 

Receiving healthcare services through phone, video, or online portal.

100

What device can you use for a Telehealth visit?

smartphone, tablet, desktop, or laptop

100

What should you have nearby during  TELEHEALTH visit?

Medication list.

100

Telehealth is commonly used to manage which chronic conditions?

Diabetes, hypertension, asthma, etc.

100

Are Telehealth platforms required to be secure?

yes, they must meet HIPAA standards 

200

Name 1 common type of Telehealth appointment?

Primary care check-in, medication follow up, mental health visit, etc.

200

What kind of internet connection is recommended?

stable WiFi or strong cellular connection

200

why is good lighting important during telehealth?

so the provider can see you clearly (skin, breathing, injuries).

200

what tool helps diabetic patients share glucose records with providers online?

Patient portals or syncing devices (dexcom, Libre, Mychart)

200

Why is it important to be in a private area during telehealth?

To protect personal health information.

300

True or False: Telehealth can only be used on a computer 

False

300

Name 1 platform used for telehealth visits.

Zoom, My chart, Doxy.me, Google meet

300

What vital signs can patients take at home to support the visit?

Blood pressure, temperature, weight, glucose, pulse, ox

300

True or False: Telehealth can replace all in person chronic care visits?

False

300
What should you never share over a unsecured video call? 

Personal health data or medical records details.

400

Whats 1 reason Telehealth has become more popular?

Convenience, safety (e.g., COVID-19), faster access, etc.

400

What accessory helps improve audio quality?

Headphones or a microphone

400

Name 1 thing you can test before the appointment starts.

Camera, Microphone, internet connection. 

400

What can patients with hypertension show during a telehealth visits?

Home blood pressure readings 

400

What is one way Telehealth platforms protect your privacy?

Encryption

500

What is the difference between telehealth and telemedicine?

Telemedicine refers specifically to clinical care; Telehealth includes all remote health services. 

500

What should you do if your screen freezes during your visit?

Refresh, reconnect, or call the providers office.

500

where is the best place to be during a Telehealth visit?

Quiet, private space with good lighting and no distractions.

500

What is remote patient monitoring(RPM)?

a device that automatically share health data with providers in real time.

500

True or False: A Patient can decline recording during a telehealth visit.

True

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