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100

This is when a phone line is broken, the voice is not clear enough. (B.....)

Bad line


100

free to see or talk to people. (A............)

Available

100

to end a phone conversation.   (H...........)

Hang up

100

communication in a way that involves people who are close together and looking at each other.    (F..........)

Face to face (communication)

100

a mobile phone that also has some of the functions of a computer.   (S....)

Smartphone

200

to write an official note from one person to another.   (T..... a m.......)

Take a memo

200

busy doing something.    (E.....)

Engaged

200

used to tell somebody to wait or stop.    (H.....)

Hold on

200

to answer a phone.   (P......)

Pick up

200

to say or do something again.   (R............)

Repeat

300

to send somebody a written message using a mobile phone.   (T....)

Text a message

300

a friendly informal conversation using a camera.   (V...........)

Video chat

300

to get something by paying money for it:   (B....)

Buy

300

to give some information for the person you couldn't talk on the phone. (L....)

Leave a message

300

to communicate with somebody, especially by writing to them or phoning them.   (K..........)

Keep in touch

400

to ask someone to come to a social event.   (I..............)

Invite

400

a request for food or drinks in a restaurant, etc.   (O.............)

Order

400

feeling or showing anger.    (A..........)

Angry

400

unhappy or showing unhappiness.    (S.....)

Sad

400

feeling tired and unhappy because something is not interesting.   (B..........)

Bored

500

costing a lot of money.   (E.....)

Expensive

500

causing damage or injury to somebody/something, especially to a person’s health or to the environment.   (H...........)

Harmful

500

not modern; no longer fashionable.    (O............)

Old fashioned

500

that can help you to do or achieve what you want.   (U..........)

Useful

500

an office in which a large number of people work using phones, for example taking orders.   (C.........)

Call center

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