Enter Title

Interview Basics

100

A CF ES interview must be completed within how may days of application.

3 days

200

How many identifying factors are needed to authenticate a person via phone?

3:

full name  last four digits of the Social Security Number (SSN), and  Date of Birth (DOB).

300

Customer schedule is updated to what if customer does not answer after 2nd contact attempt?

"No Show"

400

Voter preference form is reviewed with whom in the home?

everyone ages 16 and over

500

What is the micro to access CF Rights and Responsibilities?

85677

Clear as Mud

100

"Reasonably anticipated" is used for CalFresh or Medi-Cal?

CalFresh

200

"Reasonably compatible" is phrase used for what program?

Medi-Cal

300

When is the CW2200 used for Medi-Cal?

When requesting verifications for CF at the same time?

400

Full-Hierarchy "Yes" is the default for Medi-Cal?

True

500

If a customer was denied an MC  9/12/2025 application for failure to provide and they reapply in 10/2025, what conditions must be met in order to approve 09/2025 retro month.

Must have been denied in county error or failed to provide due to circumstances outside the customers control

Tik Tok

100

Holidays do not count towards meeting 3 days CF ES deadline?

 False

200

Deadline to process MC Redeterminations?

10 days from the last day of the month

300

Customer is granted how many days to submit MC RE?

60

400

When does batch run to discontinue MC REs in SENT status?

1 to 2 days before 10-day

500

What is the deadline to review IEVS/PVS/NHR reports?

45 days from run date

Let's Eat!

100

What is the policy number for CF verifications?

DM 63-022

200

What does ESAP stand for?

Elderly Simplified Application Project

300

What 3 items are required for a valid CF application?

name, address, signature

400

How many days does a CF customer have to comply with CF application verifications?

60 days from app date

500

Who is homeless by CF definition?

Provide 3 ways

• Has no fixed, regular place you sleep at night; or
• Lives in a shelter, an armory, or a welfare hotel: or
• Lives in a half-way house; or
• Is living for less than 90 days in someone else’s home; or
• Lives somewhere that people do not usually live, such as a doorway, a lobby, a bus station, a hallway, a car, or a subway.

[7 C.F.R. § 271.2; MP

Ouch!

100

ABD stands for?

Aged, blind, disabled

200

Who do we refer a customer to if they need help expediting plan enrollment during an ICT?

office of the ombudsman

300

Income limit for household of 1 to a/c M1 is? in dollars

$1801

400

How long is the post partum period for MC?

1 year

500

Discontinued SSI/SSP referrals received for MC are called what?

Craig v Bonta