Values are described as.....
a belief, a mission, goals or a meaningful philosophy
Define negligence
Failure to exercise the standard of care that a
reasonably prudent person would have applied in
similar circumstances
During an emergency call, the first priority of the 911 officer is to determine what?
LOCATION of the emergency
How many divisions are typically found in law enforcement agencies?
3 (Administration, Support Services and Operations)
first degree principle is who?
A person who committed the crime in question
A Value or values are institutionalized when...
They saturate, permeate or systematically effects the organization
When your conduct is considered to be a "breach of duty", what have you failed to meet?
Standard of care
These instructions are provided to the caller, by the 911 officer, but before EMS, Police of Fire arrive.
Pre-arrival instructions
This division includes the chief executive officer who is a chief or sheriff. The other personnel in this division are assistant chiefs, chief deputies, or an Undersheriff. The chief executive officer has the vicarious liability to ensure laws, ordinances, rules, and regulations are carried out, either directly or indirectly. What division is this referring to?
Administrative Division
An accessory after the fact would have done what?
Helped the principle after the essential criminal event took place.
Name at least 3 personal values that a 911 call taker should have.
Something like, calm, competent, fair, loyal, resourceful or responsive....etc.
This term is an extreme form of negligence that involves a conscious and voluntary disregard for the need to use reasonable care, resulting in a high likelihood of significant harm. Identify this term!
Gross Negligence
The 2nd responsibility of the 911 call taker MUST be what?
Provide the most appropriate response.
This division may be responsible for such diverse functions as vehicle maintenance, fingerprinting, data entry, prisoner booking, and criminal records. What division is being referred to?
Support Services Division
Identify all 3 types of law that you should be familiar with as a 911 call taker.
Constitutional, Criminal and Civil
Define ethical standards.
Ethical standards refer to standards of conduct.
Ethical Standards are a code, set of rules, published standards, or guiding principles governing the conduct of a person or the members of a profession.
This term refers to the penalty imposed by a legal authority as a consequence of committing a crime or wrong doing. Which term is this referring to?
Punishment
The 3rd responsibility that a 911 call taker has is to what?
Provide safety
This division is comprised of sworn personnel who conduct a routine patrol. The purpose of routine patrol is crime prevention by conducting vehicle license plate checks, driver’s license checks, and building checks. The uniform patrol is a significant component of the law enforcement function. If the 9‐1‐1 Officer works for a 9‐1‐1 center that serves multiple agencies, they must become familiar with each agency’s organizational structure and various contact numbers. Which division is this referring to?
Operations Division
A legal concept that holds someone is liable for their actions and for the actions, inactions, errors, and omissions of those employees they supervise.
Vicarious Liability
The Argument: Professional skill matters most on the job. A brilliant surgeon who is a selfish, disloyal partner in private still saves lives in the operating room.
What is the logic?
The Logic: People are flawed. If we held everyone's personal life to a strict moral standard, very few people would stay employed. A person's personal mistakes shouldn't invalidate their professional abilities.
This term directly refers to the level of caution or prudence that an individual is expected to follow in a particular profession or situation. More specifically, as a 911 call taker. What term is this referring to?
Standard of Care
Identify 3 of the standard job functions that a 911 officer will perform.
Call taker, Dispatcher, Trainer, Manager, Counselor, Public Information Officer
Identify 3 specific areas that the operations division covers
Pretrial detention, Transportation, Courtroom Security, Criminal Warrants, Civil Process, Emergency Service Units
What are the primary responsibilities of the 911 officer? Identify at least 2 of them.
1. Obtain and verify pertinent info to ensure the officers safety
2. Continue to gather pertinent info
3. Convey that information to other responding officers
4. Maintain communication with the caller.
5. Use all available resources.
The Argument: Character is not a jacket you take off when you clock into work. If a leader, politician, or boss lies to their family, they have proven they are willing to lie when it benefits them.
What is the logic?
The Logic: Public trust requires private honesty. Unethical behavior off the clock reveals a fundamental lack of integrity that will eventually leak into professional decisions.
Negligence has 4 components, identify each of the 4 components.
Duty to perform
Breach of Duty
Proximate Cause
Damages
Once the initial response has occurred, the 9‐1‐1 Officer must obtain any additional information that will affect the safety of the responders, caller, victims, bystanders, or the public. This duty can be fulfilled by asking appropriate vital questions. Identify at least 3 of those question.
What is going on there
Who is present?
Are any weapons present?
Personal descriptions
Vehicle descriptions
Potentially hazardous situations
Why does an officer check so many license plates?
The officer is practicing the basics of survival. If an officer becomes involved in an altercation, there may not be time to do anything but shout the unit number over the radio. In this instance, the 9‐1‐1 Officer would notify the available units of the location where the officer previously reported their location. If the officer had not reported a location on this routine stop, the 9‐1‐1 Officer would have to spend several tense moments trying to locate the officer needing assistance
Referring to the 911 Officer Code of Ethics, how many articles are there and what purpose do they serve?
10
A contract is a legally binding exchange of promises or agreements between parties that the law will enforce. This applies to what type of law?
Contract law
Constitutional law deals with the interpretation and implementation of what.
The United States Constitution
Negligence, Nuisance, Defamation, Intentional Torts, Statutory Torts, Economic Torts, and Competition law. These are most likely to affect 9‐1‐1 personnel in a negligence suit alleging a failure to meet a standard of care. What type of law is this referring to?
Tort law
Why do officers notify communications about everything they do?
It only takes a split‐second for a routine encounter to turn deadly. You must keep in mind that every situation should be looked at as a possible worst-case scenario. You should never question why a patrol unit requests so many license checks or transmits information on so many routine stops. Although it may be preferable to have a quiet night with nothing going on, information transmitted from routine stops may keep a significant tragedy from occurring.
In criminal law, whether a felony or misdemeanor, prosecutors must prove each element of the crime to yield a conviction and persuade the jury or judge __________________of every fact necessary to constitute the crime charged.
Beyond a reasonable doubt
Refers to the capacity to demonstrate or prove something.
Provability
An area of law that deals with marriage, civil unions, domestic partnerships, abuse, legitimacy, adoption, abduction, divorce, custody, property settlements, visitation, and awards. Which type of law is this?
Family Law
Refers to the penalty imposed by a legal authority as a consequence of committing a crime or wrongdoing.
Punishment
Define what a red flag is in law enforcement calls.
Signal of potential danger to law enforcement officers.
Refers to legal responsibility or obligation for one's actions or omissions that may result in legal consequences, typically involving compensation for
Liability