Call Handling
First information you get from a caller
What is location?
What should be set for Multi-Select 1?
What is 911 Net and HLPD dispatch?
R
What is Romeo?
What is the Horn Lake Police Departments PSAP number?
Someone calls in and advises a large brown dog is running around HLIS what is the call type?
COMPA- animal complaint
In how any rings should you answer the phone?
What is 10 seconds or 3 rings?
Be firm but...
What is courteous?
How would you give the tag TN BMJ8736 over the radio?
What is Tennessee tag Bravo Mike Juliet 8-7-3-6?
What is the number to call if your E-911 phone malfunctions?
What is 800-553-2811 for AT&T/Intrado?
What is an example of a civil issue?
What is???
Who do people out of control want?
Who is a person in control to lead them?
What are the frequencies that need to be primary monitored?
What is 911 Net, Code enforcement, HLPD Dispatch and HLFD?
An officer spells a name Mike Alpha Tango Tango Hotel Echo Whiskey Last Name Sierra Mike India Tango Hotel what is the name?
What is Matthew Smith?
How do you know when someone has a warrant?
What is confirm with agency with hard copy?
A caller advises his mother and father are in a verbal argument in the kitchen about the dishes..
What is a disturance?
What does dead space in a call do?
What is it annoys the caller?
What are three pieces of equipment you will be working on and with?
What are Radio, 3S1, flock, LPR, CAD, NCIC, etc?
What is the name of the Alphabet we use?
What is the NATO Alphabet?
What is LPR?
What is an example of a robbery of an individual?
What....
What is your priority on every call?
What is safety?
What are the eight categories of NCIC?
What is article, DL, wanted person, missing person, tag, boat, securities and guns?
An officer gives the name David Einspanjer how would you give that spelled out?
Where is your CAD manual located?
Where is help content in CAD?
You receive a call of an injured party and they are requesting an ambulance they aren't giving very much information about the injury and in the back background you can hear screaming and what sounds like fighting...
What is a HLEMS with possible DIST?