Call Taking
CAD Fundamentals
Policy & Procedures
Radio Procedures
Phonetic Alphabet
100
911, do you need Police, Fire or Ambulance
What is 911 greeting?
100
What is Emergency Notification Alert Message?
100
Men's Navy Blue Polo
Khaki Pants
Black Belt
Black or Navy Blue Jacket
Black Tennis Shoes
What is dress code?
100
Complainant
Caller
Subject
Suspect
Witness
What is Police Lingo?
100
J
Who is John?
200
What is your address, give it to me one more time
What is verifying?
200
Computer Aided Dispatch
What is CAD?
200
What you see here, hear here and do here, stays here!
What is confidentiality?
200
Toning calls Requiring Two Units & a Supervisor
What is Priority 1?
200
G
Who is George?
300
Are there any weapons involved, I need to inform the officers of this. Are there any weapons involved, I need to inform the officers of this.
What is repetitive persistence?
300
NEW Open New Call F4
CCS Open Cleared Call Search F5
CMD Open Command Line F3
Q Quick Call F6
What are CAD Commands & Hot Keys?
300
Monday thru Friday 8:00 am to 5:00 pm (Training)
What is work schedule?
300
Copy
Affirmative
In Quarters
Staging
Apparatus
What is Fire Lingo?
300
N
Who is Nora?
400
Everyone will do the best they can to help
What is positive ambiguity?
400
AH
What is at the hospital?
400
No appropriate notification and no show
What is Absent Without Leave (AWOL)?
400
Designed to relieve call load from Road Patrol, Non-Emergency, Handled by Records Division
What is Differential Response?
400
T
Who is Tom?
500
An event that has occurred fifteen or more minutes prior to the call
What is cold calls?
500
D
What is dispatch?
500
To provide optimum and efficient emergency call taking and dispatching services to the citizens and visitors of Augusta-Richmond County.
What is Mission Statement?
500
Carjacking
Gunshot Wound (GSW)
Stabbing
Burglaries in Progress or Just Occurred
Home Invasion
What is Tone 1?
500
R
Who is Robert?