Section 8
Section 10
Section 1
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Section 11
100

 The order and wording of handling a crisis call -  questions should be based on the agency’s policies and__________. 

What is procedures?

100

Weapons, number of people involved, environmental concerns, etc are placed in what category.

What is Scene Safety?

100

California declared the first National Public Safety Telecommunicators Week in what year?

what is 1981?

100

True or False?

Prejudice is considered professionally unethical.

What is True?

100

Systematic tool used in the command, control, and coordination of emergency response.

What is ICS?

200

This is standardized system to aid local law enforcement in the rescue of an elderly person with a cognitive impairment who is lost or missing

What is Silver Alert?

200

An urgent message which takes precedence over routine radio traffic (Provide the two terms related)

What is Emergency and/ or Priority?

200

In addition to ANI and ALI, what other 2 things does the system provide?

what is selective routing and transferring?

200

What is the mnemonic used to obtain a standard vehicle description?

What is CYMBALS?

200

What are disasters can easily devastate and tax the resources of cities, states, and regions?

What is natural disasters?

300

Mass notification systems are available for the public safety network through vendors such as Code Red, HipLink, and________.

What is Everbridge?

300

Roll call of all units assigned to an incident, usually done with incident command.

What is Personnel Accountability Report?

300

When did the 911 PST certification requirement take effect?

What is October 1, 2012?

300

When transferring a call to another PSAP, what critical information must the PST provide to the receiving PSAP before disconnecting?

What is agency name, incident location, caller phone number, and complaint type?

300

24/7 clearinghouse which holds and shares information with local, state, and federal entities.

What is The State Watch Office?

400

A subject that has blocked themselves in an area:

What is barricaded subject?

400

The position of authority on a scene.

What is Command?

400

The PST's role includes dispatching the closest, most appropriate field resource, based on the _____, and _______ to the scene of an emergency. 

What is incident classification and priority?

400

What is the designated number that individuals who are deaf or hard of hearing can use to communicate with emergency services, and what devices facilitate this communication?

What is 711 and TDD TTY?

400

Defined as the unlawful use or threatened use of force or violence by a person or an organized group against people or property with the intention of intimidating or coercing societies or governments, often for ideological or political reasons.

What is terrorism?

800

The event has been committed and there is no immediate threat to life or property.

What is "just occurred"

800

Gas odor/spill is considered what type of substance:

What is Combustible Substances

800

Goals are typically set in accordance with an agency's strategic plan, vision, and _______.

What is mission statement?

800

What term describes the immediate emotional support provided to emergency personnel following a critical incident?

What is CISD?

800

terrorism used to seek to form self-determination which may range from gaining greater autonomy to establishing a completely independent sovereign state. They consider themselves freedom fighters (e.g., Irish Republican Army).  

What is Nationalist Terrorism?

1000

If the missing individual is traveling in a vehicle and the statewide messaging system is requested, there must be a ___________ AND/OR __________  to display on the Florida Department of Mobile Emergency Alerts Transportation’s dynamic message signs

What are description of the vehicle and / or a tag number?

1000

Any non-fire incident, such as animal rescues or patient assists are considered what type of fire incident:

What is public assist?

1000

APCO, NFPA and _____ provide standards to allow members to be accountable for their actions and demonstrate career achievements. 

What is NENA?

1000

Verifiable information known to exist or have happened

What is fact?

1000

_______ works in conjunction with NIMS.

What is NRF?

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