Acronyms A
TRS
Telecommunication Relay Service
VOiP
Voice over internet Protocol
SWAT
Special Weapons and Tactics
SOP
Standard Operating Procedure
IP
Internet Protocol
CBT
Cognitive Behavior Therapy
IC
Incident Commander
NENA
National Emergency Number Association
EMS
Emergency Medical Services
APCO
Association of Public Safety Communication Official
ACD
Automatic Call Distribution
TERT
Telecommunicator Emergency Response Taskforce
OD
Overdose
MCI
National Alliance on Mental Illness
New name for Heimlich Maneuver
Abdominal Thrust
CIU
Crisis Intervention Unit
NAMI
National Alliance on Mental Illness
Hazmat
Hazardous Materials
NWS
National Weather Service
ARFF
Aircraft Rescue Firefighting Vehicle
SCBA
Self-contained Breathing Apparatus
PAR
Personnel Accountability Report
PASS
Personal Alert Safety System
MNS
Mass Notification Systems
CWPP
Community Wildlife Protection Plan