Section 3
ECCs prioritize uninterrupted operation during critical situations. Therefore, essential components often have redundancy built-in with _____ ____ or power generators.
What is backup systems?
This law requires public elementary and secondary schools to be equipped with “silent panic alarms directly linked to law enforcement.”
What is Alyssa’s Law?
Mandates governmental transparency by granting public access to most meetings, records, and communications of public agencies, ensuring accountability and openness in government operations.
What is Florida Sunshine Law
SLERS
Statewide Law Enforcement Radio System (SLERS)
This specific type of communication can reassure and comfort individuals in crisis.
What is Compassionate
________ provides the PST with the caller’s phone number and a generalized location of the caller based on an approximation of their location in relation to the nearest cell tower.
What is Phase 1
The attorney who called the PST to testify may have an opportunity for for this examination, clarifying any points raised during cross-examination or reinforcing the PST's testimony.
What is redirect examination?
Antennas __________ and broadcast transmissions
Strengthen
AVL
automatic Vehicle Locator
To honor Denise's memory and further support the advancement of 911 telecommunications, the Denise Amber Lee Foundation was established by her husband, named ______________.
Who is Nathen Lee?
Overloading the receiver can be avoided by speaking clearly and with an even tone refers to ____.
What is over-modulating?
This is an opportunity for parties in civil and criminal lawsuits to get a witness’s testimony under oath before trial.
What is deposition?
National system that broadcast warnings and vital information through television, radio, and cable providers, reaching a wide audience instantly.
Emergency Alert System (EAS)
EDICS
Emergency Deployable Interoperable Communications System
This technological enables emergency responders to pinpoint the caller's location with greater precision, particularly for mobile phone users, leading to faster and more effective interventions.
What is Enhanced 911?
Ensure communication between field units and the base station.
What is Radio Towers?
Who regulates the use of telecommunications equipment and services, and PSTs must comply with these regulations when handling emergency calls
What is FCC Regulations?
Federal Communication Commission.
These are additional monetary awards designed to punish defendants and deter future misconduct, rather than compensate the victim.
What is punitive damages?
WEA
Wireless Emergency Alerts (WEA)
PSAPs or ECCs are divided how?
What is into primary or secondary centers?
A set of portable towers and repeaters that can be deployed to disaster zones or other locations with limited communication, ensuring responders stay connected
Mutual Aid Radio Cache (MARC)
This law regulates the use of telecommunications networks and services, including the obligation to provide assistance to persons with disabilities
The Telecommunications Act
Who mandates accessibility services like TDD/TTY and telephone relay systems for 911 Centers.
What is American with Disability Act?
TRS
What is Telecommunication Relay Service
Another name for 911 ACT.
The Wireless Communications and Public Safety Act?
PSTs need to be able to identify and avoid this scams that attempt to steal login credentials or sensitive information. They must be wary of suspicious emails, links, and attachments.
Phishing
Refers to the legal responsibility of emergency call centers, dispatchers, and operators for injuries or damages resulting from negligent actions, such as dispatch failures, errors in location, or improper handling of calls.
What is liability?
This is the integrated use of telecommunications and informatics (computing) to send, receive, and store information via telecommunication devices to remote objects, most commonly vehicles.
What is Telematics
(VoIP)
What is Voice over Internet Protocol (VoIP)
What program is responsible for developing and implementing policies and programs to improve the 911 system.
What is the National 911 Program?
This is the most common method, relying on caller location information from cell towers or landline identification.
What is traditional call routing?
Refers to the principles of conduct that govern a person's actions and behavior. PSTs must adhere to a strong code that ensures they act with honor, honesty, and fairness in all situations.
What is Ethics?
Offenses against society, where the government prosecutes individuals who violate established laws.
What is Criminal Law
EMD
What is EMD: Emergency Medical Dispatch
The introduction of 911 where, marked a significant leap forward, establishing a standardized and easily memorable number for individuals to call during emergencies.
What is Haleyville, Alabama