Credit Apps
With a Smart Phone, This is the best method for my "in-store" customers to fill out their credit application
What is "scan the QR Code on my desk"?
Name the camera option that an iPhone provides so the customer can see both YOU and the vehicle simultaneously.
What is "Record with Front & Back Camera"
This lead source allows a customer to identify their monthly payment goal by adding in their credit score, their down payment and their trade . . .
What is "AutoAPR - Reveal"
The Blue Oyster Cult song, "Don't fear the Reaper" was satire'd in a SNL Skit featuring Will Ferrell. The comedic punch line was . . . .
What is "We Need More Cowbell"?
"Other than money, what's the one thing preventing us from moving forward?" is a question you ask your customer at this point during your test drive.
What is "as you're pulling back into the truck center?"
After making any edits to their app, my customer must . . .
What is "Re-Sign"
Best practice when sending your Covideo link to your customer is to use which two send modes . . .
What is "text AND email"?
Name the credit application lead source that emails you when your customer completes the first page of their credit app.
What is "DealerCentric"
Donnie Van Zant, the younger brother of Skynyrd front man Ronnie, was the co-lead singer of this southern rock band named after a medium caliber hand gun . . .
Who is "38 Special"
This is the principle of listening to your customer's objection but moving past it.
What is "the AIM Principle. Acknowledge, Ignore and Move on"?
This is my responsibility when my customer has only PARTIALLY filled out their application
What is "Call them and walk them thru completing the process"?
When a customer views my video, I get this sent to me via email.
What is "an alert notification"?
Customer love this inventory classified site because they can shop by a deal rating.
What is "CarGurus"
In 1991 this rock band played before the largest arena audience at that time at the Monsters of Rock concert in Moscow. Also the band is named after electricity sources.
Who is "ACDC"
You ask your customer where they are hoping their monthly payment will be and they answer "I don't know." You respond with . . .
What is "If you had to guess"?
When my customer is calculating income, most of them don't know that we need . . . . .
What is "Gross Monthly Income - which is calculated BEFORE TAXES are taken out"?
Do this when you want to COMBINE a "walk-around" video you shot for a previous customer with a personal introduction to a different and newer customer
What is "MERGE"?
This lead source has a commercial phrase "what's in your wallet" and allows our customer to pre-qualify for financing when choosing one of our vehicles in stock
What is "Capital One"
Before going solo, Eric Clapton, arguably one of the best rock guitarists of all time, was a member of these three classic rock bands
What is "the YardBirds, Cream, and Derek and the Dominos"?
You begin your trial close once you depart with your customer on their test drive. This is the seat you are sitting in as you start that journey with your customer
What is "The DRIVER'S Seat"?
When I have advised a customer to fill out an app online, it's a good idea to remind them to select my name in the . . . .
What is "Sales Person Drop Down"
This ratio is my requirement for sending videos to leads
What is "ONE TO ONE"?
This lead source, originating from our inventory listings on AutoTrader allows a customer to "build their deal" using personal credit, trade and down payment details.
What is "Accelerate my Deal"?
The final two founding members of the Rolling Stones, Keith and Mick, entered what age group decade in 2023
What is "their 80s"?
Half way thru presenting number, this is the word track question you're in the habit of asking your customer
What is "How am I doing for you so far?"?