Communication
Staff Responsibilities
Numbers To Call
Duty Stuff
Things To Know
100

Our primary mode of team communication is _________ and the best way for Nanci to know that communication was received is by using the ___________ feature. 

GroupMe, like

100

Our _________________ will be a one-stop shop for how RA-ing should look in Hepburn Hall. RA’s can also visit the ___________ under Resources for Current Staff to further explore the role of the RA/expectations of the Office of Residence Life. 

Google Drive, RA Manual

100

To login into jabber, you must use ___________________. The Jabber extension is _______________ (number) which is also RD Nanci’s office number. 

Your MU credentials, 513 - 529 - 2993

100

Mailbox Assistance Days are on is on _____________ from  ______________. 

M/Th/Sun, 9 - 10pm

100

Our 2 main BGAs are: __________, _________ Their break room is located on the _____________. 

John, Shauna; basement floor.

200

The following LLCs are housed in Hepburn Hall... 

LSAMP (Stokes) Scholars, HASS Scholars, and Explore Miami

200

Bulletin Boards are due by the __ of each month, while Corridor Programs are due no later than the ___ of each month. The purpose of corridor programs is to ________________________________________. 

5th, 15th,  facilitate belonging amongst residents living in close proximity to one another

200

The Resident Director on Call (RDOC) is the RD that is on call _________ throughout the week to assist with resident needs/issues that arise and the number is ____________(number).

24/7, 513-330-2005

200

You are allowed away __ weekends per month and must inform RD Nanci by ________________ at 12pm. 

2, Wednesday

200

Name 3-4 items that are not permitted in resident rooms. 

Many anwers...

300

It is an ORL expectation that RAs meet individually with at least _______ of your residents within the first ________ of the semester. Withhin our community, the number of 1:1s is communicated using our ________________. 

75%, 30 days, 1:1 Tracking Sheet.

300

What are the systems we use to record/perform the following tasks:

1:1 Notes 

Upgrade Access Privileges 

Receive Duty Calls

Report Programming

Navigate

CBORD Mobile ID (masterkey)

(Cisco) Jabber

ORL Program Report


300

To reach MUPD, call ____________(number). Anytime you deal with MUPD, it is pertinent to ask for_____________________; the easiest way to do so is simply to ask for ______________

513- 529-2222, the Officer’s contact information, their business card

300

Staff may only elevate their privileges and enter a student’s room for the following situations:

Student lockout,  A radio or tv is making excessive noise that is disrupting normal activity, wellness checks (health/safety of student is at imminent risk), room checks over breaks, checking a the condition of a vacant space

300

What is an Incident Report? Describe when and how you write one...

To my judgement. 

400

RD Nanci goes to church on the following days: ________, __________, ________, ___________. In the event that you need immediate assistance,  you should call the _______ at ____________(number) or __________ at _____________(number). 

Sunday. Tuesday, Wednesday, Friday

RDOC, 513-330 -2005

MUPD, 513-529-2222

400

In the RA Role, there are effective means of active and passive programming. Describe the difference between the two and provide 3 examples of each. 


Active: workshops, socials, trainings, take-tos, weekly traditions

Passive: bulletin boards, newsletters, toilet talks, fliers

400

Who is PFD and what types of services do they provide?

For urgent cases (emergency maintenance), you should dial _________. For less urgent cases, there is a _______________ tab on Miami’s website. 

Physical Facilities

Wide range of services: landscape care, building maintenance, custodial care, furniture repair, new electric needs, space renovation

 513-529-6000, ‘Submit a Service Request’

400

The ______ is used to make all purchases pertaining to Hepburn Hall Programming. Before using it,, I must inform the cashier that the following purchase is _____________and then put in the pin, which is _________ the year Nanci was born. I must make sure to bring back an ______________ for reconciliation purposes.  It should be attached to a ______________________. 

P- Card, tax exempt, 1996, itemized receipt,  Hepburn Hall P-Card form

400

Warfield Hall on the ____________ is where the Office of Residence Life Central Office is located. RAs can use the ____________ to grab materials for Door Decs and Bulletin Boards. When you are finished using this space, you should ____________________!

2nd Floor, Center, clean up after yourself!

500

Name all Hepburn Staff (first, last), their floors, and their room numbers

Jess Smith, basement, 041

Janiyah Brown, basement, 020

Harry Vu, 1st, 111

Katie Hamm, 1st, 141

Ashleigh Brelage, 2nd, 211

Ella Bartholomew, 2nd, 245

Kylie Dennison, 3rd, 311

Eian Vargas, 3rd, 345



500

Describe duty in its entirety. Think about the following questions

1. What time does duty start?

2. What are duty teams and blocks? Who is primary and secondary?

3. What are your typical duties while on duty?

4. When are rounds and RA Office hours?

There are four teams in Hepburn; basement, 1st, 2nd, and 3rd floor teams. Your teammate is your floor partner. Each Team will have a week long duty block once a month. There will be a primary and secondary RA in duty. In the event that the primary RA on duty needs back up, you will consult your secondary first. Duty begins at 8:00pm and goes until 7:00am. At 8:00pm, Jabber should be activated so that you are in tune with any calls that come through. Rounds are performed at 8:00pm, 10:00pm, and 12:00pm from Sunday - Wednesday. An additional 2:00pm round is added on the weekends spanning from Thursday - Saturday. Typical duties include interacting with residents, reporting hall damages, updating duty boards, checking bathrooms/exterior doors for safety purposes, sorting and distributing mail, and  taking down old fliers. Incident Reports should be filled out as needed. RA Office Hours are from 9-10 pm on Sunday-Wednesday, and 11 pm to 1 am on Thursday-Saturday.

500

RD Nanci’s cell phone number is…..

513-373-5622

500

What should a resident and RA relationship look like? What does an inappropriate relationship look like? Describe in full. 

I'll approve or deny. 

500

The 5 Pillars of Residence Life include _______________, _______________, _________________, ________________, ________________. Briefly touch upon what each pillar means and provide a program idea for at least 3. 

Create Safe & Healthy Homes

Promoting Diverse & Inclusive Environment

Facilitate Transition to Adulthood

Support Persistence & Retention

Extending the Learning Environment

Many responses....


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