Right Patient, Right Care
Critical lab/test results
What needs to be reported to a physician in a timely manner?
An act or threat occurring at the workplace that can include any of the following: verbal, nonverbal, written, or physical aggression; threatening, intimidating, harassing, or humiliating words or actions; bullying; sabotage; sexual harassment; physical assaults; or other behaviors of concern involving staff, licensed practitioners, patients, or visitors.
What is Workplace Violence?
A comprehensive, all-hazards approach for a broad spectrum of emergencies — natural, technological, biological, or human-caused
What is an emergency management program?
CSSRS Screener
Columbia-Suicide Severity Rating Scale
What suicide screening tool is used for assessing all patients on admission?
What is a consent to treat?
The most effective way to handoff care to another provider
What is BSR involving the patient?
A way to alert to physicians, security, and the ADON to assist staff when a patient is confused and being combative.
What is a Code Gray?
A method of communication that reaches everyone in response to an emergency.
What is a disaster call tree?
A patient scoring high risk must be seen by this physician
What is a psychiatrist?
Ensuring patients receive information in a way they understand.
What is assessing patients' communication language barriers during their admission screen?
Physicians must enter their own orders
What is the SLH policy for entering orders?
Reporting abusive behavior
What is entering a Quantros when a coworker speaks in an aggressive or derogatory manner?
Devices used to escort non-ambulatory patients off the floor if the elevators were to shut down.
What are the med sleds located by the staff elevators?
Suicide Prevention Protocol
What is taking out all cords, personal belongings other than assistive devices, keeping a light on so the sitter can always have eyes on the patient, plasticware only, and proper documentation?
A formal process of communication between a clinician and a patient that results in authorization or agreement to undergo medical interventions.
What is informed consent?
Using 2 identifiers during BSR
What is making sure you are reporting off on the correct patient?
Provide resources for patients that need protective services.
What should we do if a patient reports violence, abuse, neglect, or exploitation?
The RED outlets.
What are used for emergency medical equipment that are backed up on generator?
The sitter should be relieved how often for a break.
What is every two hours?
Completing the med reconciliation on admission.
What is making sure the patient received the rights meds at the correct times?
Education on the medication being administered and possible side effects
What should be done with every med pass?
Not calling a rapid on a patient because you have received backlash from the team in the past.
What is being afraid to call Rapid Response?
The team that manages resources and assets during an emergency or disaster incident.
What is the ICC?
The visitor safety sheet
What is provided to visitors of suicide risk patients?
A service available for every patient who may not speak English.
What are Interpreter Services -LSA on the Ipad?