Debts
Date income is coded on EAPP
What is the DoV for employment income
Education and Course History
EDCH
The debt is due solely to CLK error
The Cus received the money in good faith
The debt is not raised until 6 weeks after the first payment that caused the debt
What are the criteria for an admin error waiver?
132850
What is the employment services number?
Search by phone/email
What is SMEM?
Three contact attempts plus Q164
What are the contact requirements for vulnerable customers?
Dat and logon of AMR
XAU
Debt reason for income protection payments
OIS
Work bonus for Pensions
EIA
Daily rate screen
What is XDE?
The date on PS the payment was made to the customer
What is the DoV for duplicate payment debts?
Date commenced fulltime employment
EAES
IMPs
On what screen are termination payments coded?
1237AAD of SSA 1991
What is the section of the Act for a special circs waiver?
Nohl Rate Explanation screen
What is XDOER?
Country of birth
CRES
$2000 or more for financial assets
What is the total value of changes customers are obliged to notify?
PGCH
PGA status
RLD
Relocation Scholarship
Portability of YAL
RSCD