Claim Station
Letters
By the Numbers
Helpful Links
Getting to Know your Team
100

Through this tab you can go to Accurint, Iso, and ARMS. 

What is Links 

100

This letter is sent to a claimant who isn't presenting a claim for damages. 

What is the No Damage Letter? 

100

Progressive's Gainshare as of May 2021.

What is 1.92?

100

I can find the VIN to a car using the License Plate Number here.  

What is the Free VIN Check? 

100

This Team Member has poster for the locations of the Real Housewife's TV shows in their apartment.

Who is Mary?  

200

This is where you would go to check on claims payments. 

What is claim payment inquiry? 

200

This letter is sent to any party being denied coverage. 

What is the Coverage Denial Letter? 

200

The number of diary's you should have set for one day. (not on Monday's) 

What is 10-14? 

200

I can help customers with repairs using this powerpoint. 

What is the Modified Inspection Powerpoint? 

200

This Team Member is a Detroit Lions Fan. 

Who is Taylor? 

300
This is where you would go to send your claims letters? 

What is Claim Docs or Create Docs? 

300

This letter gets sent out once we have finalized liability at 0% adverse our insured.

 What is the Liability Denial Letter. 

300

The number of days we have to send a delay number to our insured. 

What is 15 days? 
300
Use this Job aid to find the CVT org numbers. 
What is the Contacts and Orgs Reference Guide/
300

This Team Member does not eat crayons. 

Who is Gabe. 

400

This is where you would go to find your open and closed inventory. 

What is Workload? 

400

This letter is sent out to the claimant once liability has been finalized with shared responsibility.

What is the Comp Neg Letter? 

400

The PIP org. 

What is 33056? 

400

Use this site to take courses and learn about other functions within Progressive. 

What is the Learning Hub? 

400

This Team Member is moving to Shirley, Long Island in the coming months. 

Who is Matt? 

500

the PIP template goes under this category in your claim notes. 

What is Customer Care or CU 

500

This letter is sent to the insured who is not presenting a claim for damages through their converge.

 What is the No Claim/COR Letter? 

500

The Progressive Claims Fax Number?

What is 833-905-1748?

500

Use this site to run a DMV search. 

What is ADMIN? 

500

This Team Member travels to the Dominican Republic almost every year. 

Who is Ed?

M
e
n
u