HAP
Within how many days can borrower apply for HAP?
60 Days
What is the alternate email address?
Covideidlservicing@sba.gov
Can we provide payoff amount for loan in charge off status?
NO Outside our scope
Name 2 Teammates from TN
Robert / Ashley
Can codes 81 and 87 apply for HAP?
NO
I need a update on my sale of business equipment.
Reality
IDK who my lender is for my PPP loan?
CAFS
3 Chat leads this week
Jasmine / Ashley / Robert
Where can a borrower see what installment they are on?
MySBALoan Portal
Who is trained in all skill sets of CESC?
CESC Spanish
7a loan and idk my lender
CESC Fresno / Little Rock
Who had best picture of Eclipse
Devon
Borrower going for 3rd round of HAP but they are delinquent by 2 days. Can they apply for 3rd round?
NO
Chron note states CANNOT SPEAK TO BORROWER why?
Bankruptcy
I cannot sign up for HAP in my portal its greyed out.
YES in our scope
Who has best memory on this team?
Tasia
Who handles HAP
CESC repayment
I was denied for disaster relief due to something on my EIDL loan. What can I do
CESC@sba.gov
Crisis Call
YES outside our scope
Who is cross trained in disaster relief
Leigh