Building Trust & Safety
Chicago Youth & Culture
Trauma-Informed Care
Communication Skills
Cultural Competency
200

This is the most important foundation for any mentoring relationship, especially with youth who have experienced trauma.

What is TRUST

200

This Chicago neighborhood on the West side has a rich African American cultural heritage and is home to historical civil rights activism.

What is:
*North Lawndale*

Austin

Garfield Park  

200

These are the 6 key principles of trauma-informed care. Name at least 3

What are: 

Safety 

Trustworthiness

Collaboration

Empowerment

Cultural Sensitivity 

200

This communication technique involves repeating back what you heard to ensure understanding and show you're listening.

What is: 

Reflective listening 

Paraphrasing 

200

This ongoing process involves mentors recognizing their own culturally shaped beliefs, perceptions, and judgments.

What is: 

Cultural self-awareness 

Cultural humility 

400

Name TWO ways mentors can demonstrate consistency to build safety with mentees.

What are: 

Showing up on time 

Keeping promises 

Following through on commitments

Maintaining regular meeting schedules Being reliable with communication

400

When working with Latino youth, mentors should recognize the importance of this cultural value emphasizing family and community.

What is:
Familismo 

Family-centered values 

400

This trauma response might make a mentee seem spaced out or not listening during sessions, especially when discussing difficult topics.  

What is: 

Dissociation 

Zoning out 

400

When working with 7th graders who seem angry, asking this type of question helps them explore their emotions: 'Tell me more about...' or 'Help me understand....'

What are: 

Open-ended questions

400

When mentoring youth in Chicago, research shows that conversations and activities focused on this aspect of identity can improve self-esteem and academic success. 

What is: 

Cultural pride

Identity development 

600

When a mentee from Chicago shares that they witnessed violence in their neighborhood, this trauma-informed response validates their experience without judgment. 

What is: 

"That sounds really difficult. Thank you for trusting me with that. How are you feeling about it?"
Active listening with EMPATHY

600

This cultural practice, common in Black and Latino communities in Chicago involves informal mentoring relationships with family members or trusted adults in the neighborhood. 

What are: 

Kinship networks 

Natural mentors

600

Rather than viewing a mentee's reluctance to participate as defiance, trauma-informed mentors get curious and do this first. 

What is: 

Pause

ask questions 

seek to understand what the behavior is protecting 

validate their feelings 

600

Instead of saying ' You need to calm down,' trauma-informed mentors might offer this type of collaborative statement. 

What is: 

Offering choices

'I notice you seem upset. What can I do to help?' 

'Would it help to take a break?'


600

This term describes microaggressions, systemic barriers, and bias that youth navigate daily in Chicago schools and communities. 

What is: 

Structural injustice

institutionalized oppression 

800

This principle means recognizing that behaviors like withdrawal, anger, or hypervigilance are often responses, not defiance. 

What is: 

Behavior is communication 

Understanding trauma response

800

Name TWO community strengths commonly found in Chicago's neighborhoods that mentors can help youth recognize and build upon. 

What are:
Cultural pride 

resilience 

creativity 

faith communities 

entrepreneurship 

youth activism

strong community bonds

800

This practice involves mentors doing their own healing work to show up grounded, empathetic, and able to hold space for a youth's trauma without being triggered. 

What is self-reflection 

personal healing work 

understanding your own trauma history

800

This communication barrier occurs when mentors from different cultural backgrounds fail to recognize their own biases, privileges, or assumptions about their mentees. 

What is: 

Lack of cultural humility 

Cultural incompetence

800

Rather than being 'colorblind,' culturally competent mentors practice this approach- actively acknowledging and celebrating differences.

What is:

Embracing differences

1000

Rather than asking "What's wrong with you?", trauma-informed mentors ask this question instead.

What is: 

What happened to you? 

What's going on for you right now?

1000

When a mentee practices this linguistic skill- altering their speech between different contexts- mentors should recognize it as a valuable cultural adaptation, not a deficit. 

What is: 

Code-switching

1000

When a mentee exhibits fight, flight, or freeze responses during mentoring, this part of their brain has been activated by perceived danger.

What is the: 

amygdala 

alarm system 

limbic system 

1000

When a Chicago youth shares experiences with police harassment, profiling, or neighborhood violence; mentors should practice this skill- acknowledging the reality of their experience without trying to 'fix' it immediately. 

What is: 

Validation 

Holding space 

empathetic listening 

1000

Name THREE ways mentors can demonstrate cultural responsiveness when working with Chicago youth. 

What are: 

Learning about their cultural background 

Incorporating culturally relevant activities 

Respecting language practices 

Connecting with community resources 

Celebrating Cultural heritage

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