4 B’s
What are the 4 B’s?
Be Here, Be Nice, Be Honest, Be Safe
What is the Tipline phone number?
1-800-BUG-4350
What is our shrink goal percentage?
Under 3%
How many pillars of shrink are there?
5
What does “LP Sources” refer to?
Where shrink comes from (internal, external, operational)
Which “B” focuses on safety first?
Be Safe
Where else can you access the Tipline in the store?
QR code in the break room
What is our district’s shrink reduction goal this year?
Reduce shrink by over $1 million
Name one pillar
Name one type of shrink source
Internal theft, external theft, or operational errors
Which “B” helps deter theft through customer interaction?
Be Nice
What is the reward for valid Tipline information (associates)?
Up to $1,000
Why is reducing shrink important?
Protects profit, keeps prices down, supports the store
Which pillar focuses on protecting merchandise?
MPS (Merchandise Protection)
What is “theft resolution”?
Identifying and addressing theft incidents
Which “B” means staying alert in your zone?
Be Here
What is the reward related to truck drivers?
Up to $1500
Who is responsible for reducing shrink?
Everyone
Which pillar relates to identifying where shrink comes from?
LP Sources & Theft Resolution
What should you do if you suspect internal theft?
Report it (LP, manager, or Tipline)