Which flow should we use for the Price Change?
2024 Price Changes
What is the current focus Programming?
Paramount+ with Showtime
Where can I see Thursday night games?
Amazon Prime
When does the 2024 Price change take effect?
Thursday, 09/19/24
What is the price of HBO Max?
$17.00
How much is the Multi-Sport Pack?
$13.00
How much is the International Basic and Chinese Basic packages increasing?
There will not be a price change for the International Basic and Chinese Basic packages.
How many APQ points do we earn for your Hopper Plus upgrades? (In the Promotion Tool)
20 APQs
Where can I see Sunday Night Football?
NBC and Peacock
What are the 4 2024 price change programming offers?
True or False?
If the account is tagged with (Promote Hopper Plus - 20 APQs) we can proactively waive any applicable 1-time equipment fees
True
Which teams are playing Thursday, Sept. 19?
New England Patriots vs. New York Jets
When can I offer the Preferred Customer Offer (PCO)?
CAPP should be Tagged with "Preferred Customer Offer Eligible" (PCO)
Which Flow do we use if the customer is missing the AMC+ 12 Month Offer?
Missing Offer or Wants New Customer Offer
Where can I see Monday Night Football?
ESPN