True or false: Hamburger University is an example of a corporate university
True
True or False: Employees need to know the outcomes of training prior to beginning the program
True
Acquisition of knowledge, skills, behaviors, and abilities that lead to improved job performance is known as:
Learning or development
True or False: Self-efficacy does not inhibit transfer of training
False
True or False: It takes 42 hours of preparation for 1 hour of face-to-face training.
False
It is ____ to exclude any protected group from a training program.
Illegal
Term used to describe changing jobs every two to three years
Job hopping
What is transfer of training?
Trainees taking what they have learned in training and effectively applying it on the job
What is critical for employees with leadership potential?
Development
On-the-job training that is real-time and task specific is known as:
Just-in-time learning
What is the first step in the training design process?
Conduct Needs Assessment
A new career focuses on the pride and accomplishment that comes from achieving goals. This is known as:
Psychological Success
Height and weight, marital status, and where someone attended college can be forms of:
Unconscious biases
Name the two forms of OJT (on-the-job training)
A compressed workweek is one way to support a:
Multigenerational Workforce
Organization and Coordination of the training program is known as
Program design
One of the most frequently used training outcomes - a participant survey would be an example.
Reaction
Identifying, evaluating, developing, and tracking high potential employees is known as:
Succession Planning
When should noise, lighting, and access to technology be considered?
When selecting a space for training
Name two of the four approaches to employee development
Formal education
Assessment
Job Experience
Interpersonal Relationships
Name two evaluation designs
Post-test only
Pre-test/post-test
Pre-test/post-test vs comparison group
Time series
Name the three needs assessment analyses
Organization, Task, and Person
Provide one example when training is NOT the best intervention
Policy/procedure issue, lack of coaching or feedback, lack of motivation, compensation issues
This theory states people learn by observing others who are knowledgeable and credible.
Social Learning Theory
What are the 4 conditions that must be met to not pay an employee for training?
off the clock, voluntary, not directly related to employees’ job, productive work is not produced