__________ often called netiquette, refers to the accepted standards for respectful and professional behavior in online communication.
Internet etiquette
These simulate human responses in online conversations.
AI-powered chatbots
This website stands out as the most widely used social network dedicated to professional use. With over 1 billion users as of January 2025
What is linkedin?
__________ is the umbrella term used to describe all real-and-virtual environments generated through computer graphics and wearable devices.
Extended Reality (XR)
If a manager at AHRC uses a company credit card to purchase and install Microsoft outlook on several computers, which E-commerce model would this fall under?
Business -->Business
(B2B)
This license outlines how materials may be reused or modified
Creative Commons license,
This feature part of the Microsoft Office Suite, allows organizations to harness the benefits of social media-style communication without the risks associated with public platforms.
What is Viva engage?
This refers to machines designed to perform tasks that typically require human intelligence
Artificial Intelligence (AI)
What 3 things are included under the umbrella of Extended Reality (XR)?
Augmented Reality
Virtual Reality
Mixed Reality
If someone with a large internet following goes into a restaurant and offers to advertise that restaurant in exchange for a free meal, which model of E-Commerce would this fall under?
Consumer --> Business
C2B
What are the two main types of email systems?
Web-based and Client-based
Formal communications and announcements should be communicated using email or chat?
These tools, including ChatGPT, Claude, Gemini, LLAMA, Grok, and DeepSeek, utilize ____________that can generate human-like responses to prompts.
Large Language Models
________refers to the buying and selling of products or services online.
Ecommerce
______sites pull information from multiple sources to help you compare prices and options quickly
This email technique involves sorting emails into three categories
What is email triage?
Quick questions and updates within your team should be used via email or chat?
Chat
Admins should understand how AI systems work, when to use them, and how to verify what they produce. This competency is referred to as________
AI Literacy
If someone goes to staples to purchase paper for their own use which business model of E-commerce would this fall under?
Business --> Consumer
B2C
_______gather your trip details into one centralized location.
Accumulators
This is typically used for one-on-one conversations, enables quick, synchronous interaction between colleagues or customers.
Instant messaging (IM)
A business might create _______including demographics, job roles, interests, and buying preferences, to help them target their desired audience.
customer personas
If someone sells an unused toaster on Ebay, which E-commerce model would this fall under?
Consumer--->Consumer
C2C
A______card is a small chip that stores your mobile data and can be transferred between devices.
A SIM (Subscriber Identity Module)